Ukraine schemes: visas, biometrics and passport renewals
This page has information about visa requirements for people travelling to Northern Ireland under the Ukraine Schemes and passport renewals.
Information on how to make an application and about UKVCAS can be found at the following links:
- Apply for a Ukraine Family Scheme visa
- Apply for a visa under the Ukraine Sponsorship Scheme (Homes for Ukraine)
- UK visa support for Ukrainian nationals
- UK Visa and Citizenship Application Services
After you’ve applied
You will need to wait for a decision from UK Visas and Immigration (UKVI) on your application before travelling to the UK.
For all new applications from 7 December 2023, you will need to book an appointment to have your photograph and fingerprints taken at a visa application centre (VAC) as part of your application.
Home Office aim to make a decision as quickly as possible.
You will be contacted when a decision has been made.
When your application is approved, you’ll need to return to the VAC to collect your visa before you travel to the UK. This visa will allow you to board a plane or other form of transport to the UK.
If you applied before 7 December, you can travel to the UK once you have been issued a ‘Permission to Travel letter’ by UK Visas and Immigration.
If your visa application is refused because your sponsor does not meet the eligibility requirements for the Homes for Ukraine Sponsorship Scheme and you still want to come to the UK, you will need to find a new sponsor and submit a new application.
If you applied to one of the Ukraine Schemes and have collected your visa (from a VAC outside the UK) before you travelled, you do not need to get your passport stamped.
If you applied before 7 December 2023 by using the ‘UK Immigration: ID check’ app and have confirmed digital status, you do not need to get your passport stamped.
If you applied before 7 December 2023 and have been issued a 'standard Permission to Travel letter' by UK Visas and Immigration, UK Border Force officers will stamp your passport with a six-month entry stamp on arrival. If you have been issued a 'standard Permission to Travel' letter and have come to Northern Ireland (NI) through the Republic of Ireland you will need to get a stamp in your passport from the Home Office at Drumkeen House, Belfast.
If you think you need a stamp, you should email the Drumkeen Surgery with your name, date of birth and passport number.
If you do need a stamp, you will be given a day and appointment time to go to Drumkeen House.
After 16 November 2023, if you are a Ukrainian person and have come to Northern Ireland, through the Republic of Ireland, before you have received confirmation from UK Visas and Immigration that your application to one of the Ukraine Schemes has been successful, you will not be able to apply for a passport stamp at Drumkeen House.
If you need help with a VISA application you can call the Law Centre NI on:
- phone: 028 9024 4401
Biometric information is a photo of your face and your fingerprints.
From 7 December 2023, you will have given this information as part of your application, at a Visa Application Centre (VAC) outside of the UK. You’ll then be able to pick up your biometric residence permit (BRP) once you’re in the UK. Your biometric residence permit can be used to confirm your status and rights in the UK.
Your BRP will include:
- your name, date and place of birth
- your fingerprints and a photo of your face (this is your biometric information)
- your immigration status and any conditions of your stay
- whether you can access public funds, for example benefits and health services
If you applied before 7 December 2023 and did not attend a VAC as part of your application, biometric information will need to be given within six months of arrival in the UK so that you can extend your stay for up to three years and be issued with a BRP.
You will be contacted with a link to an online form that advises how to give this Biometric Capture (fingerprint and photo) at your nearest UK Visa and Citizenship Application Services service point.Regus, Forsyth House,
3rd Floor, Office 327,
- Find directions: Regus, Forsyth House
Opening hours at the UKVCAS Service Point are 8.00 am to 4.00 pm, Monday to Friday.
Once you have given your information, you will be issued with a Biometric Residence Permit (BRP). A decision takes eight weeks for a standard application.
It is important this document is kept safe as it is evidence of your legal status in the UK and shows how long you may stay in the UK.
If you travel outside of the UK, you should make sure that you carry your Biometric Residence Permit with you.
A standard biometric appointment is free of charge. Express appointments are not free of charge.
If you cannot log into your UKVAS account, follow this link:
Click on ‘Apply Now’ and follow the registration process. At the end, click on ‘Book an appointment’ and you will be automatically sent to the UKVAS website where you can set up your new account.
Note that you have to apply for the Ukraine Extension Scheme (UES) separately. Making an appointment for your biometrics to be taken is not the same as applying for UES.
Issues with your BRP
If you have any queries about your BRP you should email them to:
- email: POUKR@homeoffice.gov.uk
If your BRP card has not been issued within the normal waiting period of eight weeks, you can report a delay in receiving your BRP at the following link:
If your HfU visa has been issued, check your confirmation email as it can contain information on where to collect the BRP card.
If you need to change the delivery address for your BRP card, you must contact UKVI via their help line:
- phone: 0300 790 6268
- Contact UK Visas and Immigration for help
- What is your question about? - UK Visas and Immigration
- Contact UK Visas and Immigration for help (outside the UK)
- Getting your BRP if you applied from inside the UK
Renewing your passport
Your passport is an important document which may be needed for a number of reasons - for example, identification and travel outside the UK.
If you need to renew your existing passport, you do not need to travel to Ukraine to do this.
There are other ways available as follows:
You can apply at a Ukrainian Consulate Office in either London or Edinburgh.
You can apply at one of the state migration services, passport service offices in Poland (Warsaw, Krakow, Gdansk, Wroclaw), Slovakia (Bratislava) or Czechia (Prague).
It is planned to open a further office in Germany.
You can also book an appointment via the Ukrainian Department of Foreign Affairs.
Choose your city (such as London or Edinburgh - or the relevant city in any other country). Then choose the reason for consulate services - for example, extend passport or renew passport.
Note, you can also sign up for notification of new appointments.
More information is available at the following links:
Help is available
It's important to know that you are not alone and there will be support to answer questions or give you information should you need it.
If you need to speak to someone you can contact the Department for Communities Make the Call team:
- phone: 0800 232 1271
- email: firstname.lastname@example.org
Advisers will do their best to help you. If they are unable to answer your questions, these will be passed on to others who are offering wraparound support, who will contact you to help you.
If you need advice or support on visa arrangements, you can contact the UK Visa Helpline:
- phone: 0808 164 8810
You can find out more about applying for a visa under the Ukraine Sponsorship Scheme on the following page: