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  2. Travel, transport and roads
  3. Public transport
  4. Bus and coach travel

Bus and coach services

Find out about which bus or coach service to use and the various options for tickets.

Services

Ulsterbus

Ulsterbus operates across Northern Ireland, serving all main towns and villages.

Goldline

Goldline is an express coach service which gives a greater choice and frequency on services and links together the main towns and cities across Northern Ireland.

Metro

The Metro Network has 12 high-frequency corridors along main arterial roads into Belfast city centre and additional services operating throughout Greater Belfast. 

Glider

Glider is a new service that connects west Belfast, east Belfast and the Titanic Quarter through the city centre.

More information on services, timetables, fares and travel updates at this link: 

  • Translink

Local ticket schemes

You can buy a variety of different types of tickets from Translink.

You can buy your ticket at a bus station or on board.

Some tickets can be bought online and topped up at any Smartlink or PayPoint agent.

Tickets for airport services can be bought at tourist information desks at both airports during opening hours.

You can get more information at this link:

  • Tickets and travel cards

Plan your journey

You can plan your journey on public transport.

Translink does not operate connecting services.

Private bus and coach companies

The following bus and coach service operators provide a scheduled service dropping off and collecting passengers along a fixed route (a stage carriage service):

  • Airporter
  • Ace Coaches
  • Logans Executive Coaches
  • Yellow Line
  • Translink

Hiring a coach

Translink is the only coaching company in Northern Ireland to be accredited with the 'Coach Marque' award and has nearly 40 years experience of private coach hire and group travel planning.

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Bus and coach travel

  • Access Travel Wallet
  • Bus and coach safety
  • Bus and coach services
  • Bus and train travel with a disability
  • Bus lanes
  • Bus lanes and bus priority measures locations
  • Coronavirus (COVID-19): face coverings guidance
  • Free bus travel and concessions
  • Making a complaint about bus or coach services

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

  • Restrictions or regulations — contact the Department of Health
  • Travel advice (including self-isolation) — contact the Department of Health
  • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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