Cancel your practical driving test appointment online

This service allows you to cancel and refund your practical driving test appointment online. Your appointment notice from the Driver and Vehicle Agency (DVA) will tell you the last day you can cancel your appointment. You must cancel by this date to get your fee refunded.

Before you start

The DVA is delivering driving tests for motorcycles (Category AM, A1, A2 and A) private cars (category B), lorries (Category C) and buses (Category D).

As capacity is initially limited, the DVA is continuing to prioritise the following groups:

  • priority workers who have requested an urgent driving test and are currently on a waiting list
  • customers who had driving tests booked (March-June) and whose tests were cancelled due to the measures imposed to prevent the spread of COVID 19.

If you are in one of these categories and have booked a practical test, you can cancel your test slot using the link below.

The last day you can cancel your appointment is based on the information below under the heading 'Additional information'.

When cancelling and refunding your practical driving test appointment you will need:

  • the booking reference number
  • your driving licence number
  • your date of birth

You can find out how any personal information you send to the Department for Infrastructure (Driver and Vehicle Agency) when using this service will be handled by viewing their privacy notice 

 

Cancel your practical driving test appointment online

Additional information

Day of the test

 Last cancellation date
Monday Tuesday before the test
Tuesday Wednesday before the test
Wednesday Thursday before the test
Thursday Friday before the test
Friday Monday before the test
Saturday Tuesday before the test

If the date of your test is close to a public or bank holiday, the above 'last cancellation date' does not apply.  Instead, you'll find these last cancellation dates on the following page:

Due to the impact of Covid-19, the DVA has limited capacity to answer customer queries. Should you need to get in touch with the DVA on an urgent matter, use the e-mail provided below. This e-mail address will be monitored but due to ongoing pressures on services and staff, it may take longer than usual for a response to be provided. The DVA apologises for any inconvenience caused and will try to reply to your query as soon as possible.  Email: dva.customerservices@infrastructure-ni.gov.uk. For the most up to date position on DVA service availability, please visit the Coronavirus (Covid 19) and motoring page.

Share this page


What do you want to do?
What is your question about?
Do you want a reply?
Your email address
To reply to you, we need your email address
Your feedback

We will not reply to your feedback.  Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

This feedback form is for issues with the nidirect website only.

You can use it to report a problem or suggest an improvement to a webpage.

If you have a question about a government service or policy, you should contact the relevant government organisation directly as we don’t have access to information about you held by government departments.

You must be aged 13 years or older - if you’re younger, ask someone with parental responsibility to send the feedback for you.

The nidirect privacy notice applies to any information you send on this feedback form.

Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

Plain text only, 750 characters maximum.
Plain text only, 750 characters maximum.

What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

For queries or advice about criminal record checks, email ani@accessni.gov.uk

What to do next

Application and payment queries can be emailed to ema_ni@slc.co.uk

What to do next

For queries or advice about employment rights, contact the Labour Relations Agency.

What to do next

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

What to do next

For queries about:

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries or advice about passports, contact HM Passport Office.

What to do next

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email:
rating@lpsni.gov.uk

For queries or advice about property valuation, email:
valuation@lpsni.gov.uk

For queries or advice about land registry, email:
CustomerInformation.LandRegistration@finance-ni.gov.uk

For mapping queries, email:
Mapping.Helpdesk@finance-ni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.