Winter Fuel Payment Centre
From 4 October 2023 the Winter Fuel Payment Centre accepts telephone claims from people who are eligible to receive Winter Fuel Payment for the first time. You can ask the centre to send you an application form by post if you don't want to claim by telephone.
Textphone : contact Relay UK on 18001 then 0800 731 0160
Textphone from outside the UK contact Relay UK on +44 (0)151 494 2022 then 0800 731 0160
Opening hours: Monday to Friday 8.00am to 6.00pm