What happens if you can't pay your rates

Paying your rates is a legal obligation. If you're unable to pay your rate bill, you need to tell Land & Property Services immediately. They will try to arrange a suitable payment agreement with you.

Before you contact LPS

List all the income you have and include:

  • take home pay you and your partner receive
  • any benefits you and your partner receive
  • any money from other people who live with you
  • regular income such as a work pension or maintenance

List where your money goes. Your rent or mortgage, rates and home heating bills are the most important debts. These take priority over debts such as credit cards, catalogues and loans.

Payment agreement

Using these lists, you will see how much money you have. This will help LPS come to a rate payment agreement with you.

To contact LPS:

  • phone: 0300 200 7801 
  • text relay: 18001 0300 200 7801

Alternatively, you can go to any LPS rating office. 

Help with your rates

There are reliefs and entitlements available to help some ratepayers pay their rates. 

Get free debt and benefits advice

You can get information on handling money, dealing with debt and benefits you may be entitled to:

If you don't pay your rates

If you do not pay your rates or contact LPS to make an arrangement to pay your bill, LPS will take you to court.

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