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  • Breadcrumb

    1. Home
    2. Government, citizens and rights
    3. Living in Northern Ireland
    4. Emergencies and major incidents
    5. Advice on specific emergencies

    Severe weather, storms, flooding and drought

    Local and national weather reports should give you advance warning of severe weather or flooding. Keeping informed about wet weather, storms and heatwaves means you can act to protect yourself and your home from weather extremes.

    Weather forecasts

    • What to do in severe weather 
    • Northern Ireland weather forecast 
    • The Irish National Meteorological Service
    • European Centre for Medium-Range Weather Forecasts 

    Flooding

    The Met Office works with DfI Rivers and NI Water to forecast areas where floods are likely.

    If you need to report a flood, phone the Flooding Incident Line:

    •  phone: 0300 2000 100

    You can read more about flooding at the following links: 

    • Preparing for a flood
    • Flooding in your area
    • What to do if a flood happens

    Storms

    Storms can happen inland and on coasts. High winds can cause damage along with heavy rainfall and storm surges. Wind-blown objects can be dangerous causing damage to property.

    Damage can be caused to trees, power lines and too much water can cause floods along with land and mudslides. Lightning during thunderstorms can damage property and injure people.

    You can report a fallen tree or blocked road online or by phone: 

    • online: Report an obstruction on a road or street
    • phone: 0300 200 7891

    You can also report a power cut:

    • Report a power cut

    Heatwave

    Sunny weather is something everyone looks forward to, but a heatwave can cause unexpected problems.

    Your health can be affected by hot weather if you are not prepared, and water supplies can become depleted. 

    • Hot weather advice
    • Looking after yourself in very hot weather

    Weather warnings

    Weather warnings give advice about severe weather that is forecast to happen or likely to happen in certain areas. Met Office weather warnings are:

    • yellow
    • amber
    • red

    Yellow warning

    A yellow warning is given when severe weather is possible immediately or in the coming days that might disrupt your plans. But, the weather impact could be worse in certain areas rather than all areas.

    Amber warning

    An amber warning is given when there is an increased likelihood of severe weather affecting you, resulting travel delays, power cuts, interruptions to utility services and even a danger to life.

    Red warning

    A red warning is given when there is high confidence of dangerous weather. You need to take action to protect yourself, other people and your property. Power cuts, lengthy travel disruption and danger to life are possible.

    • Warnings and advice

    Weather forecasts

    To get information about weather forecasts, go to:

    • Northern Ireland weather forecast 
    • The Irish National Meteorological Service
    • European Centre for Medium-Range Weather Forecasts 

    Drought and water saving tips

    To save water, it's important to think carefully about water use in the home and changing any water wasting habits:

    • Saving water in your home

    Advice for severe weather

    You can download the household severe weather plan for advice on how to prepare for severe weather.

    • Household severe weather plan

    More useful links

    • Severe weather advice
    • NIE power check and customer helpline

     

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    Advice on specific emergencies

    • Animal diseases
    • Energy, power supply and utilities
    • Public health emergencies
    • Severe weather, storms, flooding and drought

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    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

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    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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    • Travel advice (including self-isolation) — contact the Department of Health
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    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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