Utility regulation
The Northern Ireland Authority for Utility Regulation (NIAUR) is an independent public body set up to ensure the effective regulation of the electricity, gas, and water and sewerage industries in Northern Ireland.
Northern Ireland Water
Northern Ireland Water is a Government Owned Company (GoCo), set up to provide the water and sewerage services in Northern Ireland.
If you have any concerns over burst pipes or your water supply you can use the contact information below.
- Waterline 0345 744 0088
- Leakline 0800 028 2011
- Northern Ireland Water
Northern Ireland Electricity
Northern Ireland Electricity (NIE) owns and maintains Northern Ireland’s electricity networks. In the event of a power cut you can contact its customer helpline on the following phone number:
- 03457 643 643
- Northern Ireland Electricity (NIE)
Northern Ireland Gas Emergency Service
If you smell gas you should do the following:
- turn off the gas supply at the meter
- open all windows and doors
- do not turn any electrical equipment on or off
You should immediately contact the Gas Emergency Service on the following number:
- 0800 002 001
If you have any concerns about unsafe gas equipment you should contact a Gas Safe registered engineer who can inspect the equipment and make any repairs. You can find information on Gas Safe registered engineers at the link below.