Energy, power supply and utilities

Utility regulation

The Northern Ireland Authority for Utility Regulation (NIAUR) is an independent public body set up to oversee the electricity, gas, and water and sewerage industries in Northern Ireland.

• Northern Ireland Authority for Utility Regulation (NIAUR)

Northern Ireland Water

Northern Ireland Water is a Government Owned Company (GoCo), set up to provide the water and sewerage services in Northern Ireland.

If you have any concerns over burst pipes or your water supply you can use the following contact information:

• Waterline: 0345 744 0088
• Leakline: 0800 028 2011
• Northern Ireland Water

Northern Ireland Electricity

Northern Ireland Electricity (NIE) owns and maintains Northern Ireland’s electricity networks. Should a power cut occur, you can contact its customer helpline on the following phone number:

• phone: 03457 643 643
• Northern Ireland Electricity (NIE)

Northern Ireland Gas Emergency Service

If you smell gas you should do the following:

• turn off the gas supply at the meter
• open all windows and doors
• do not turn any electrical equipment on or off

You should immediately contact the Gas Emergency Service on the following number:

• phone: 0800 002 001

If you have any concerns about unsafe gas equipment you should contact a Gas Safe registered engineer. They can inspect the equipment and make any repairs. You can find information on Gas Safe registered engineers at the following link:

• Gas Safe Register