Translink NI Railways operates scheduled rail services in Northern Ireland. If your train is cancelled or delayed, there is information on your rights and what you should do.
Train operators and onboard services
Scheduled rail services are on the following routes:
- Belfast to Bangor
- Belfast to Larne Harbour
- Belfast to Coleraine to Londonderry
- Belfast to Portadown to Newry
All lines offer a combination of express services and trains that stop at each halt and station, with up to seven trains operating per hour at peak times on key commuter lines.
The Enterprise Service links Belfast and Dublin by rail and is jointly operated between Translink NI Railways and Iarnród Éireann.
It provides eight services in each direction Monday to Saturday and five in each direction on Sundays.
You can get more information on services, timetables, fares and travel updates at this link:
There is a variety of ticket options available, depending on when and where you want to travel and how flexible you can be.
You can buy your ticket at the rail station when boarding, and some tickets can be bought online or you can use the mlink mobile phone app.
You can find more information on tickets available for your journey at this link:
Translink is the brand name of the integrated public transport operation of Metro, NI Railways, and Ulsterbus.
It aims to provide co-ordinated bus and rail services which people are satisfied with and have confidence in.
Find out more from Translink's Passenger Charter.
Delays and cancellations
NI Railways now operate the Delay-Repay Scheme, which is a way to compensate passengers across the local network when things go wrong.
You are responsible for your own luggage, and train companies are not normally liable for lost or damaged luggage unless caused by the neglect of the company or its staff.
Transport Focus is an independent public body created to protect the interests of rail passengers.
It campaigns for improvements, provides practical advice and offers help in resolving complaints. It deals with three key areas:
- fares and tickets
- quality and level of services
- investment in the railway