Landlord agents should not log in to Register as a landlord or renew your landlord registration until further notice. There is a fault processing renewals and registrations through agents.
Asking an agent or company to register a landlord
A landlord is responsible for registering their details with the Landlord Registration Scheme and paying the registration fee.
A landlord can authorise an individual or company to register their landlord details with the scheme.
The landlord, not their agent, is responsible for providing accurate and complete registration information.
Agent's fee for registering a landlord
The landlord and their agent are responsible for discussing and agreeing service fees.
Letting agent's fees
If you use a letting agent to rent your property to a tenant, the agent might charge your tenant a fee for a service they do on your behalf. Tenants can ask for these fees to be refunded by the letting agent.
For more information, you can contact the Landlord helpline:
Agent manages rented property for an unregistered landlord
Agents are not responsible for making sure a landlord registers with the scheme. They won't be fined if a landlord doesn't follow the law.
Agents should encourage landlords to meet their legal obligations.
Landlord changes agent during the registration period
You can manage or amend your registration information online or by telephone:
- Register as a landlord or renew your landlord registration
- telephone: 0300 200 7821 (charged at local rate)
- telephone: +44 28 9049 5881 (if calling from outside the UK)