Landlord helpline

Landlords who let residential property to tenants in Northern Ireland can contact a free helpline to get confidential advice and information. Estate agents can also use the free helpline. You must be registered with the Landlord Registration Scheme to use the helpline.

Using the helpline

The landlord helpline is for:

  • landlords
  • professional estate and managing agents
  • people considering renting residential property to tenants

Getting advice

You can contact the landlord helpline to ask about:

  • preparing to rent
  • property standards
  • rights and responsibilities
  • ending a tenancy

Helpline advisers will not give you advice about:

  • conveyancing
  • tax
  • other specialist areas in property renting

Helpline opening hours

The helpline is available from Monday to Friday between 9.30am and 2.30pm.

Housing Rights operates the helpline on behalf of the Department for Communities.

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