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  • Breadcrumb

    1. Home
    2. Government, citizens and rights
    3. Living in Northern Ireland
    4. Asylum seekers and refugees
    5. Support for Ukraine

    Ukraine schemes: visas, biometrics and passport renewals

    Information about visas for people travelling to Northern Ireland under the Ukraine Schemes and passport renewals.

    Visa requirements

    Information on how to make an application and about UKVCAS can be found at the following links:

    • Apply for a visa under the Ukraine Sponsorship Scheme (Homes for Ukraine)
    • UK visa support for Ukrainian nationals 
    • UK Visa and Citizenship Application Services 

    After you’ve applied

    You will need to wait for a decision from UK Visas and Immigration (UKVI) on your application before travelling to the UK.

    You will need to book an appointment to have your biometric information taken - facial photograph and fingerprints - at a visa application centre, as part of your application.

    Home Office aim to make a decision as quickly as possible. You will be contacted when a decision has been made. 

    When your application is approved, you’ll need to return to the visa application centre to collect your visa before you travel to the UK.

    This visa will allow you to board a plane or other form of transport to the UK.

    If your visa application is refused because your sponsor does not meet the eligibility requirements for the Homes for Ukraine Sponsorship Scheme and you still want to come to the UK, you will need to find a new sponsor and put in a new application.

    You should only travel to the UK if you have confirmed you have accommodation arrangements in place. 

    If you applied to the Ukraine schemes before 7 December 2023 and were issued a standard permission to travel letter by UKVI, you had until 12.01 am (GMT) on 13 February 2025 to travel to the UK.

    The permission to travel letter you had been issued is no longer valid for travel on airlines, trains, by road, or on ferries to the UK, and you may be refused permission to enter the UK.

    If you decide to seek temporary sanctuary in the UK under the Ukraine schemes, you will need to submit a new application under the Homes for Ukraine Scheme, which remains open and free to apply to.

    You can find out more information on GOV.UK:

    • Apply for a visa under the Homes for Ukraine Sponsorship Scheme

    Arrival

    If you have collected your visa (from a VAC outside the UK) before you travelled, or have confirmed digital status in the 'UK Immigration: ID check' app, you do not need to get your passport stamped on arrival to the UK.

    If you come to Northern Ireland through the Republic of Ireland, you will need to get a stamp in your passport from Drumkeen House, Belfast.

    To check if you need a stamp, you should email Drumkeen House with your name, date of birth and passport number:

    • email: ukrdrumkeensurgery@homeoffice.gov.uk

    If you do need a stamp, you will be given a day and appointment time to go to Drumkeen House. 

    If you have travelled into Northern Ireland, via the Republic of Ireland, before you have received confirmation from UKVI that your application for the Ukraine Sponsorship Scheme has been successful, you will not be given a passport stamp.

    Biometric Residence Permits (BRP)/ eVisas

    Biometric information is a photo of your face and your fingerprints. 

    If you applied to the Ukraine schemes after 7 December 2023, you will have provided biometric information as part of the visa application process at a visa application centre (VAC) outside the UK.

    You will then have been advised to collect your Biometric Resident Permit (BRP) once in the UK.

    Since 31 October 2024, the Home Office stopped issuing BRP cards.

    Instead, an eVisa will be used to prove a person’s immigration status.

    An eVisa is an online record of immigration status. You can find out more about eVisas at the following page:

    • Online immigration status (eVisa)

    Ukraine schemes

    If you are in the UK on the Ukraine schemes and do not have a UKVI account, you are encouraged to create one to access your eVisa.

    You can do so at the following link:

    • Get access to your eVisa

    If you are in the UK on the Ukraine Schemes and already have digital status, you should keep your UKVI account up to date with personal details and travel documents.

    If you applied before 7 December 2023 and did not go to a VAC as part of your application, biometric information will need to be provided.

    You should provide biometric information within six months of arrival in the UK.

    You will automatically be contacted with a link to an online form that advises how to do this at your nearest service point:  

    • UK Visa and Citizenship Application Services  

    Visa application centre services in Belfast are located at the following address:

    Regus, Forsyth House,
    3rd Floor, Office 327,
    Cromac Square,
    Belfast,
    BT2 8LA
    • Find directions: Regus, Forsyth House

    Opening hours at this UKVCAS service point are 9.00 am to 5.00 pm, Monday to Friday.

    Issues with your BRP/ eVisa

    If you encounter issues when creating your UKVI account and accessing your eVisa you should Contact UK Visas and Immigration for help.

    If you believe the Home Office has made an error with your eVisa you can report an error at:

    • Report an error with your eVisa

    If you are vulnerable and need  support  accessing your eVisa, you may be able to get additional help to create a UKVI account and access your eVisa.

    • eVisa: community support for vulnerable people

    Further information

    • Contact UK Visas and Immigration for help
    • What is your question about? - UK Visas and Immigration

    Renewing your passport

    Your passport is an important document which may be needed for a number of reasons - for example, identification and travel outside the UK.

    If you need to renew your existing passport, you do not need to travel to Ukraine to do this.

    There are other ways available as follows:

    You can apply at a Ukrainian Consulate Office in either London or Edinburgh.

    You can apply at one of the state migration services, passport service offices in Poland (Warsaw, Krakow, Gdansk, Wroclaw), Slovakia (Bratislava) or Czechia (Prague).

    It is planned to open a further office in Germany.

    You can also book an appointment via the Ukrainian Department of Foreign Affairs.

    Choose your city (such as London or Edinburgh - or the relevant city in any other country). Then choose the reason for consulate services - for example, extend passport or renew passport. 

    Note, you can also sign up for notification of new appointments.

    More information is available at the following links:

    • Ukraine passport office 
    • Ukrainian Embassy in London
    • State Migration Service of Ukraine

    Help is available

    It's important to know that you are not alone and there will be support to answer questions or give you information should you need it.

    If you need to speak to someone you can contact the Department for Communities Make the Call team:

    • phone: 0800 232 1271
    • email: makethecall@dfcni.gov.uk

    Advisers will do their best to help you. If they are unable to answer your questions, these will be passed on to others who are offering wraparound support, who will contact you to help you.

    If you need advice or support on visa arrangements, you can contact the UK Visa Helpline:

    • phone: 0808 164 8810

    More information

    You can find out more about applying for a visa under the Ukraine Sponsorship Scheme on the following page:

    •  Apply for a visa under the Ukraine Sponsorship Scheme (Homes for Ukraine)
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    Support for Ukraine

    • Arrival and transport to your accommodation
    • Arriving in Northern Ireland from Ukraine
    • Bringing a Ukrainian vehicle into the UK – tax and registration
    • Homes for Ukraine scheme: accommodation and emergency accommodation
    • Homes for Ukraine Sponsorship Scheme – information for sponsors
    • Information for Ukrainians arriving in Northern Ireland
    • Supporting Ukraine
    • Travelling to Northern Ireland from Ukraine with pets
    • Ukraine schemes: visas, biometrics and passport renewals
    • Ukrainian cash support scheme
    • Ukrainian nationals: banking and getting a National Insurance (NI) Number
    • Ukrainian schemes: babies born in the UK

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