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  • Breadcrumb

    1. Home
    2. Property and housing
    3. Your neighbourhood, roads and streets
    4. Ordnance Survey of Northern Ireland
    5. Services and partners

    LPS offices

    There are five Land & Property Services (LPS) offices where you can search land and property information, pay your rate bill by cheque or get help to search the Land Registry. You will need an appointment to search the Land Registry or visit a LPS office.

    Orchard House public office is currently closed. LPS hope to open the public office as soon as it is possible. Apologies for any inconvenience.

    Opening hours

    Appointments are available at the Belfast offices from:

    • Monday to Thursday from 9.30 am to 4.30 pm
    • Friday from 9.30 am to 4.00 pm

    Appointments at the Ballymena, Craigavon, Derry and Omagh offices are available from:

    • Monday to Thursday from 9.30 am to 1.00 pm
    • Friday from 10.00 am to 1.00 pm

    LPS offices are closed on public and bank holidays. 

    Making an appointment

    If you are planning a visit to a LPS office, you should make an appointment. This will mean that you are seen at a given date and time.

    To make an appointment, you need to fill in an online form.

    You will need to tell LPS

    • your contact details
    • details of the relevant property or properties
    • what information you need
    • the dates and times you are available to visit

    Land Registry searches and enquiries 

    Land Registry searches and enquiries can be made at the LPS office at Lanyon Plaza in Belfast only.

    • Make an appointment to visit the LPS office in Belfast for Land Registry searches and enquiries

    Rates enquiries 

    For rates enquiries, you can request an appointment in your preferred local office.

    • Make an appointment to visit your preferred LPS office for rates enquiries 

    LPS will contact you to confirm your appointment. If you need help with the online form, you can call LPS offices on 0300 200 7801 and staff can complete the form on your behalf.

    Land and property registries

    There is a different search process and list of fees for each register. 

    • Searching Land Registry
    • Searching the Registry of deeds
    • Statutory Charges Register

    If you don't know the folio number or memorial number for land, you can find this by visiting the Belfast office.

    Registry of deeds searches for records before 1990 are paper-based and can only be carried out in the LPS Belfast office. You should also visit Belfast office for any queries about the Statutory Charges Register.

    At other LPS offices, you can carry out simple Land Registry searches and searches of electronic Registry of deeds records after 1990.

    You must be able to identify the relevant property that you wish to search by bringing the relevant folio number to appointments booked outside of Belfast.

    In some cases, you may need a map posted from the Belfast office to your home. 

    LPS office - Ballymena
    Academy House
    121A Broughshane Street
    Town Parks
    Ballymena
    BT43 6HY
    LPS office - Belfast
    Lanyon Plaza
    7 Lanyon Place
    Town Parks
    Belfast
    BT1 3LP
    LPS office - Craigavon
    Marlborough House
    Central way
    Tamnafiglassan
    Craigavon
    BT64 1AD
    LPS office - Derry
    Orchard House
    40 Foyle Street
    Londonderry
    BT48 6AT
    LPS office - Omagh
    Boaz House
    19 Scarffe’s Entry
    Dergmoney Lower
    Omagh
    BT78 1JG

    Cheque payments

    You can leave cheque payments for rates bill into a LPS office without making an appointment. Ask staff at the front desk to direct you to the cheque deposit box.

    Make your cheque payable to Land & Property Services, crossed 'rate account’ and write your property address, account ID and ratepayer ID numbers on the back.

    LPS offices do not provide facilities to accept any other payment methods onsite, however you can pay your rates at the Post Office or PayPoint outlets.

    • How you can pay your rates bill

    OSNI maps

    OSNI sell paper maps covering cities, towns and the countryside for tourists, drivers and outdoor enthusiasts.

    All OSNI services are available online. This includes buying OSNI digital products and maps.

    • OSNI Map Shop

    More useful links

    • Copyright, licensing, publishing and intellectual property rights
    • LPS privacy notice
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    Services and partners

    • How OSNI data is licensed
    • LPS offices
    • Spatial NI

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    For queries or advice about careers, contact the Careers Service.

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

    • Restrictions or regulations — contact the Department of Health
    • Travel advice (including self-isolation) — contact the Department of Health
    • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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