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  • Breadcrumb

    1. Home
    2. Benefits and money
    3. Benefits and financial support
    4. Guide to benefits
    5. Welfare changes

    Discretionary Support self-isolation grant

    You may be able to get help while you are self-isolating during the Covid-19 pandemic

    Financial help while self-isolating due to COVID-19

    You may be able to get a Discretionary Support self-isolation grant to help with the cost of living (for example, to buy food, toiletries or cleaning materials or to top up your fuel meter) if, you or any member of your immediate family has either been diagnosed with COVID-19 or are self-isolating in line with the latest guidance published by the Regional Agency for Public Health and Social Well-being.

    You would not need to repay the grant.

    Eligibility

    To be eligible for a Discretionary Support self-isolation grant:

    • you or a member of your immediate family must have been diagnosed with COVID-19 or told to self-isolate in line with guidance published by the Regional Agency for Public Health and Social Well-being
    • you must have an extreme or exceptional situation, or be in a crisis which puts your or your immediate family’s health, safety or well-being at significant risk
    • you must live in Northern Ireland
    • the crisis must have arisen in Northern Ireland
    • you must be over 18, or at least 16 if you do not have any parental support
    • your and your partner’s (if you have one) total annual income after deductions must not be more than £28,571.40 (Some types of income are not taken into account when assessing this figure and reductions can be made for expenses such as housing costs)
    • any money including savings you or your partner have may be taken into account when making an award

    How you apply for a Discretionary Support self-isolation grant

    You will need to give the following information:

    • your National Insurance number
    • information on you rent or mortgage
    • details of your income
    • details of your savings
    • your account details

    Any grant made will normally be paid for the period from the date you apply to the day before you are due to get your next income payment (for example, the day before your next benefit payment or wage is due to be paid). 

    You may be able to get a grant to cover a longer period if your next income payment would not be enough to pay your essential living expenses.

    Discretionary Support is also available to full-time students who are suffering financial difficulties as a direct result of COVID-19.

    You can apply for more than one Discretionary Support self-isolation grant if you continue to experience financial difficulties as a result of self-isolation.

    Apply to the Finance Support Service

    How the grant is paid

    The grant will be paid into the account you gave Finance Support details of.

    If you are unhappy with a decision

    If you are unhappy with Finance Support’s decision on your application, even if you are awarded a loan or grant, for some or all of what you requested, you can ask for a review within 28 days of the decision.

    To do this, contact the Finance Support Service

    Whilst you wait for the decision from the review, you can still receive any loan or grant you were awarded, and the review cannot reduce the amount you were awarded.

    If you are unhappy with the decision from Finance Support’s review, you can ask for the Discretionary Support Commissioner, who is independent of the Department for Communities, to carry out another review. 

    You can advise the person on the phone who is giving you the decision you want to do this, or you can contact the Finance Support Service in writing within 28 days of your decision.

    More information can be found at The Office of the Discretionary Support Commissioner

     

     

     

     

     

     

     

     

     

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    Welfare changes

    • Appeal a benefits decision
    • Benefit debt deductions from your pay
    • Benefit sanctions
    • Changes to Employment and Support Allowance
    • Changes to Housing Benefit
    • Claim Discretionary Support
    • Discretionary Support
    • Discretionary Support self-isolation grant
    • Finance Support
    • Getting ready for Universal Credit in Northern Ireland
    • Personal Independence Payment (PIP)
    • Short-term Benefit Advance
    • Social Fund Budgeting loan
    • Social Fund Sure Start Maternity Grant
    • Support if you're affected by welfare changes
    • The Benefit Cap
    • Universal Credit New Claims Grant
    • Welfare changes
    • Welfare changes helpline

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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    • Travel advice (including self-isolation) — contact the Department of Health
    • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

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    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

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