Universal Credit works differently from the benefits it replaces. Before making your claim you need to know:
- Universal Credit will be paid twice a month, although you may request a monthly payment
- you will be expected to make your claim online
- you will receive a single payment for your household
- if your Universal Credit includes an amount for rent, it will be paid directly to your landlord – however, subject to certain conditions, you will be able to opt out of direct payments and arrange to pay your landlord yourself
Find out how ready you are
By answering the following five questions you will know if there are important changes you need to make and get advice on how to get ready for Universal Credit.
This will take about five minutes.