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Scamwiseni

Scamwise NI Partnership

Make sure you are on your guard against scams currently taking place across Northern Ireland during the coronavirus (COVID-19).  Advice about coronavirus scams gives more information on different types of scams taking place and on how to protect yourself from scammers.

An elderly lady answering the door to a potential scammer trying to obtain personal information

About scams

Scams involve criminals trying to steal your money and you get nothing back
A card received in the post stating 'You're a winner'. To good to be true?

How to spot a scam

There are different types of scam so it's important to know what to look for
An elderly gentleman giving credit card details over the phone to a scammer.

Reporting a scam

Get help if you've been scammed and you might help others from getting caught out

Phone scams and cold calls

Phone scams are a common way for criminals to con people out of money

Online scams

Many scams happen through the internet and email

Scams by post

Scammers may write and persuade you to send them money or ask for your details

Doorstep fraud

Bogus tradesmen can try to scam you after knocking at your door
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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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For queries or advice about careers, contact the Careers Service.

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For queries or advice about Child Maintenance, contact the Child Maintenance Service.

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For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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For queries or advice about criminal record checks, email ani@accessni.gov.uk

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Application and payment queries can be emailed to ema_ni@slc.co.uk

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For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

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For queries or advice about passports, contact HM Passport Office.

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For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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