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  1. Home
  2. Education
  3. 11-19: your learning and career options

Results

Results: your choices
If you've just got your exam results, you may need advice on what to do now. This section offers information and advice on your options.

Get help from the Careers Service

  •  Chat with an adviser online
  • Contact the Careers Service
  • Helping young people when they get exam results
  • How the Careers Service can help you

Your options

  • Options after Year 12
  • Options after year 14 
  • After your A level results
  • Clearing
  • Skills to succeed
  • Planning a gap year

Continuing education

  • Guide to qualifications
  • Higher education
  • Further education
  • Foundation degrees
  • Money to Learn Education Maintenance Allowance
  • Support for people with disabilities

Student life

  • Student finance
  • Getting ready for university or college
  • Student housing
  • Private renting

Work and training

  • Looking for work
  • Career discovery (Xello for 11 to 19 year olds)
  • Apprenticeships
  • Training programmes
  • Education and jobs abroad
  • Benefits and help when looking for work
  • Employment support for people with disabilities

Useful contacts

  • Council for the Curriculum Examinations and Assessment (CCEA)
  • Universities and Colleges Application Service (UCAS)
  • Central Applications Office (CAO)(external link opens in a new window / tab)
  • Universities and colleges in Northern Ireland
  • Student Finance NI

Chat with a careers adviser

Careers webchat is available from 9.30 am to 4.30 pm.  Outside of these hours, or if all advisers are busy, you can ask questions online.  Before using the webchat service, read the Careers Service’s privacy notice.

 Chat with a careers adviser

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

  • Restrictions or regulations — contact the Department of Health
  • Travel advice (including self-isolation) — contact the Department of Health
  • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

What to do next

For queries or advice about criminal record checks, email ani@accessni.gov.uk

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Application and payment queries can be emailed to ema_ni@slc.co.uk

What to do next

For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

What to do next

For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

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What to do next

For queries or advice about passports, contact HM Passport Office.

What to do next

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

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