Ukraine assistance centres

If you have arrived in Northern Ireland from Ukraine, under either the Family Scheme or Homes for Ukraine Scheme, you should go to an assistance centre. These centres are in Ballymena, Belfast, Craigavon and Newry.

The Belfast Assistance Centre will be closed on Monday 19 September 2022.

The opening dates for all four Ukraine Assistance Centres and availability of the Law Centre Service has changed for September 2022. New details are set out below.

Help available

Ukraine assistance centres have been set up to give advice on key services, including:

health assessments
education
jobs
benefits
housing
immigration

Representatives from various organisations will be available in the centres to help you with enquiries and applications for support.

Where possible, interpretation services will also be on hand for those with limited English.

It is recommended you allow a number of hours for your visit to the centre to make sure you have enough time to access all services and advice on offer. You should consider this when parking.

What you need to bring

If you are going to an assistance centre, you will need to bring ID and proof of the scheme under which you are registered.

Centre locations and opening times

The four centres are open on the following week days and times in September 2022.

Belfast

The Belfast centre is open every Monday and Friday in September (closed Monday 19 September) from 9.30 am to 4.00 pm at:

Queen's Court
55-66
Upper Queen Street
Belfast
BT1 6FD

Note the Law Centre service will be available on all dates (only available until 2.00 pm on Fridays) during September.

Find directions at:

Queen's Court

Newry

The Newry centre is open on from 9.30 am to 1.00 pm on:

Tuesday 13 September
Tuesday 27 September

at:

Newry, Mourne and Down District Council
Newry Leisure Centre
60 Cecil Street
Newry
BT35 6AU

Find directions at:

Newry Leisure Centre

Craigavon

The Craigavon centre is open from 9.30 am and 1.00 pm on:

Wednesday 7 September
Wednesday 21 September

at:

Armagh City, Banbridge and Craigavon Borough Council
Brownlow Community Hub
7 Brownlow Road
Craigavon
BT65 5DL

Biometric appointments can also be made for this centre on Wednesday 21 September 2022.

Find directions at:

Brownlow Community Hub

Ballymena

The Ballymena centre is open from 9.30 am to 1.00 pm on

Thursday 1 September
Thursday 8 September
Thursday 29 September

(It will be closed on 15 and 22 September)

at:

Mid and East Antrim Council
The Braid, 1-29 Bridge Street
Ballymena
BT43 5EJ

Note the Law Centre service will only be available on Thursday 29 September. Biometric appointments can also be made for this centre on this date.

Find directions at:

Mid and East Antrim Borough Council

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Extra comments (optional)

Ukraine assistance centres

Help available

What you need to bring

Centre locations and opening times

Belfast

Newry

Craigavon

Ballymena

Translation help

Help improve this page - send your feedback

Messages

What to do next

Carer's Allowance

Discretionary support / Short-term benefit advance

Disability Living Allowance

Employment and Support Allowance

Jobseeker’s Allowance

Personal Independence Payment