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Ukraine assistance centres

If you have arrived in Northern Ireland from Ukraine, under either the Family Scheme or Homes for Ukraine Scheme, you should go to an assistance centre. These centres are in Ballymena, Belfast, Craigavon and Newry.

The opening dates of the Ukraine Assistance Centres, including the availability of the Law Centre, has changed for January 2023.  New details are set out below.

Help available

Ukraine assistance centres have been set up to give advice on key services, including:

  • health assessments
  • education
  • jobs
  • benefits
  • housing
  • immigration

Representatives from various organisations will be available in the centres to help you with enquiries and applications for support.

Where possible, interpretation services will also be on hand for those with limited English. 

It is recommended you allow a number of hours for your visit to the centre to make sure you have enough time to access all services and advice on offer. You should consider this when parking.

What you need to bring

If you are going to an assistance centre, you will need to bring ID and proof of the scheme under which you are registered.

Centre locations and opening times

The four centres are open on the following days and times in January 2023.

Belfast

The Belfast centre is open from 9.30 am to 1.00 pm on: 

  • Monday 23 January
  • Monday 30 January

The Belfast centre is open from 9.30 am to 1.00pm on:

  • Friday 20 January
  • Friday 27 January

The Law Centre service will be available during opening hours.

Queen's Court
55-66
Upper Queen Street
Belfast
BT1 6FD

Find directions:

  • Queen's Court

Ballymena

Mid and East Antrim Council
The Braid, 1-29 Bridge Street
Ballymena
BT43 5EJ

Find directions:

  • The Braid, Ballymena

The Law Centre service will be available during opening hours.

Craigavon

The Craigavon centre is open from 9.30 am and 1.00 pm on:

  • Wednesday 18 January
Armagh City, Banbridge and Craigavon Borough Council
Brownlow Community Hub
7 Brownlow Road
Craigavon
BT65 5DL

Find directions:

  • Brownlow Community Hub

The Law Centre service will be available during opening hours.

Newry

The Newry centre is open from 9.30 am to 1.00 pm on:

  • Wednesday 25 January
Newry, Mourne and Down District Council
Newry Leisure Centre
60 Cecil Street
Newry
BT35 6AU

Find directions:

  • Newry Leisure Centre

The Law Centre service will be available during opening hours.

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Support for Ukraine

  • Help for victims of modern slavery and human trafficking
  • Homes for Ukraine – information for sponsors
  • Supporting Ukraine
  • Ukraine assistance centres
  • Ukraine crisis - useful contacts

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

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Call 0800 587 0912
Email 
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Call 0800 587 2750 
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Contact your local Jobs & Benefits office

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If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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