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Labour Relations Agency

Due to the threat of COVID-19, there will be a change to services and offices are closed to visitors. Find out more at: coronavirus - LRA.

Contact details for the Labour Relations Agency, which provides advice and help for workers, employers, employers' associations, trade unions and other organisations or individuals on matters about employment practices and employment relations in Northern Ireland

2 - 16 Gordon Street
Belfast
BT1 2LG
United Kingdom

Phone (for queries about conciliation, mediation and arbitration) 0330 055 2220
Phone (for general queries about employment rights) 0330 055 5300
Email info@lra.org.uk
Website Labour Relations Agency

Contacting 08 and 03 numbers

Location

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

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Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

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Call 0800 587 2750 
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Call 0800 587 1377

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Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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For queries or advice about careers, contact the Careers Service.

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For queries or advice about Child Maintenance, contact the Child Maintenance Service.

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For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

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Application and payment queries can be emailed to ema_ni@slc.co.uk

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For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

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If you wish to report a problem with a road or street you can do so online in this section.

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For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

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For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

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For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

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