Support hubs

If you or someone you know has been classed as being a vulnerable person you may have your case referred to a support hub.
This page will provide you with information on support hubs, sometimes known as concern hubs and how they function.

What is a support hub

Vulnerable people can get help from a range of organisations.

Support hubs are designed to help vulnerable people get access to the right support, at the right time, from the right organisation in their local area.

The hubs can help people who may be experiencing a range of problems. 

This can include being a victim of ongoing antisocial behaviour or other crime. Other people may need support in order to avoid being drawn into behaviour which may lead to offending.

Others may find themselves in difficult situations which can affect their personal safety, physical or mental health.

The person seeking help will be asked for their consent to be supported by the hub as the individuals opinions and welfare are at the centre of any decision and action taken.

Early intervention

The work of those in the support hub also includes identifying concerns about individuals who as yet may not have been referred to the hub.

In these cases, agencies will work together to provide early intervention with individuals in order to  reduce vulnerability and improve well being.

Organisations involved

Organisations involved in the work at hubs may differ depending on location and could include:

  • PSNI
  • Health and Social Care Trust
  • Local Council
  • Northern Ireland Housing Executive
  • Youth Justice Agency
  • Probation Board for NI
  • Education Authority
  • Northern Ireland Ambulance Service
  • Northern Ireland Fire and Rescue Service

Where are the hubs

The aim is to have a hub set up in each local council area across Northern Ireland. At present there are three hubs in operation, these are in the following council areas:

  • Antrim and Newtownabbey
  • Derry City and Strabane
  • Mid and East Antrim



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