How to get involved in shaping health and social care
You can get involved in the planning, commissioning and delivery of health and social care services through a programme called Personal and Public Involvement (PPI)
About Personal and Public Involvement (PPI)
The aim of Personal and Public Involvement (PPI) is to make sure the views of service users, carers and the public help to shape new and existing health and social care services.
PPI involves service users, carers and the public in the planning, commissioning, delivery and evaluation of Health and Social Care (HSC) services.
By getting involved, you will be able to help make sure that services:
- fit the needs of your community
- are accessible
- are high quality
- have the potential to impact positively on the health and wellbeing of the wider community
‘I have something to say’ video
Visit the Engage website and watch the 'I have something to say' video to find out what members of the public, carers and service users think about the PPI programme.
How to get involved
There is a range of different ways for you to get involved. Involvement can be a one-off activity or you may wish to get involved for a longer period of time.
Your involvement can be at a local level, for example in your local community, through a Health and Social Care Trust or it could be at a regional level with the Public Health Agency or other regional HSC organisations.
How to involve others
If you work within HSC, and want to involve members of the public, service users and carers in your work you can also get information and guidance on the Engage website.
Patient and Client Council support service
The Patient and Client Council (PCC) offer a freephone support service in order to support the public with questions, concerns or complaints they may have within their health and social care.
They are also able to assist the public with navigating their care should it be affected by the new pressures being faced by the Health Service caused by the coronavirus (COVID-19) outbreak.
You can contact the service via:
- freephone line : 0800 917 0222
- email address: info.pcc@pcc-ni.net