Skip to main content
N I Direct government services

Main navigation

  • Home
  • News
  • Contacts
  • Help
  • Twitter
  • Facebook
  • YouTube
  • RSS

Breadcrumb

  1. Home
  2. News

Help and support for students and parents at results time

Date published: 16 August 2022

Help and support is available for young people and their parents awaiting exam results. AS/A Level results will be announced on Thursday 18 August and GCSE results on Thursday 25 August.
students with their results

Careers advice and guidance

For many young people these will have been their first formal exams and they may be feeling apprehensive and uncertain about their results and future career choices.

They will have to decide whether to continue in full-time education, take up an apprenticeship or traineeship, enter employment, or take a gap year.

As a parent or carer you may be uncertain about your son or daughter’s options after they receive their exam results and how best to support and guide them, especially if they do not get the results they had hoped for.

The Careers Service has a team of professionally-qualified careers advisers who provide free, impartial advice and guidance for students and their parents to help support them in making important educational and career decisions.

Results online support

To help explore the various options there is lots of useful information available in the results section, including articles on:

  • continuing education
  • student life
  • work and training
  • useful contacts

Contact a careers adviser                  

Careers advisers are always available to offer support whatever the circumstances, and at any stage in an individual’s career journey, even after they have left school. 

To contact a careers adviser:

  • go online and chat with an adviser 
  • phone: 0300 200 7820
  • email by completing an 'Ask Careers' online form 

Extended hours on 18 and 25 August

Careers advisers will be available to provide support to students/ parents from 9.30 am to 7.00 pm on:

  • Thursday 18 August and Friday 19 August (A Level results)
  • Thursday 25 August and Friday 26 August (GCSE/ vocational results)

 

Querying your results

If you have a query on any issue about your results, your school will be able to advise you of the procedure to follow. 

A Level students: UCAS clearing/ universities

  • UCAS Results, confirmation and clearing
  • Queen's University Belfast
  • Ulster University
  • Stranmillis University College
  • St Mary's University College
  • Open University

Furthr Education colleges

  • Belfast Metropolitan College
  • CAFRE (College of Agriculture, Food and Rural Enterprise)
  • North West Regional College
  • Northern Regional College
  • South Eastern Regional College
  • South West College
  • Southern Regional College

Social media

You can follow the Careers Service at:

  • Facebook: Skills to Succeed
  • Instagram: @Economy_NI
  • Twitter: @Economy_NI
  • LinkedIn: Department for the Economy NI

More useful links

  • How the Careers Service can help you
  • Guides to help with career planning
  • Skills in demand
  • Getting ready for university or college
  • Education Maintenance Allowance
Share this page Share on Facebook (external link opens in a new window / tab) Share on Twitter (external link opens in a new window / tab) Share by email (external link opens in a new window / tab)

Featured news

  • Help and support for students and parents at results time
  • Thunderstorms weather warning - advice and information
  • Taking care in the sun
  • Risks of playing in and around water
More news ...

Translation help

How to translate this page

Help improve this page - send your feedback

What do you want to do?
Report a problem
Which problem did you find on this page? (Tick all that apply)

Messages

You will not receive a reply. We will consider your feedback to help improve the site.

Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

What is your question about?

What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

  • Restrictions or regulations — contact the Department of Health
  • Travel advice (including self-isolation) — contact the Department of Health
  • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

Related sites

  • gov.uk
  • nibusinessinfo.co.uk

Links to supporting information

  • Accessibility statement
  • Crown copyright
  • Terms and conditions
  • Privacy
  • Cookies
  • Twitter
  • Facebook
  • YouTube
  • RSS