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Careers

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Coronavirus (COVID-19) support: contact the Careers Service for help by phoning 0300 200 7820, by email or webchat

Careers webchat is available from 9.30 am to 4.30 pm.  Outside of these hours, or if all advisers are busy, you can ask questions online. Before using the webchat service, read the Careers Service’s privacy notice

Chat with a careers adviser in Northern Ireland

Careers adviser and students

11 to 19: your learning and career options

Whether you're studying, training or want to get a job, get help with your career options.
Careers Service - adviser at computer screen with headphones

Careers Service survey

Students, parents, teachers, adults you are invited to have your say on how future careers guidance and advice should be delivered by the Careers Service. Complete the survey below:

  • Careers survey
My career - goal, plan, action

Career Planning

Looking at the broad areas of work that interest you is an important first step when planning your career or making changes to it. For more pointers go to:

  • Choosing a career

Careers online support

A range of interactive tools to help you find out more about your career options, based on your skills, interests and values … read more

Plan your career

Information and advice for everyone to help you plan your career, including an adult online application for free careers guidance … read more

Applying for jobs

Help and advice on how to apply for jobs, including how to write a CV, fill in job applications and prepare for interviews … read more

Job trends

The structure of the Northern Ireland workforce is changing month by month. Find out the sectors with opportunities and the skills in demand … read more

Skills to Succeed

If you want to continue studying or learn new skills, information is available on Further and Higher Education courses, apprenticeships and other training programmes … read more

Careers information for key sectors

Find careers occupational information in key sectors, including courses available, job opportunities and interviews with employers, employees and educational representatives … read more

Helping young people with their education

Tips for parents on how to help young people with career choices, when they get exam results and career planning for those with special educational needs … read more

Contact the Careers Service

The Careers Service offers information, advice and guidance to all ages. Chat online, by phone or in person at your nearest Careers office … read more
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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

  • Restrictions or regulations — contact the Department of Health
  • Travel advice (including self-isolation) — contact the Department of Health
  • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

What to do next

For queries or advice about criminal record checks, email ani@accessni.gov.uk

What to do next

Application and payment queries can be emailed to ema_ni@slc.co.uk

What to do next

For queries or advice about employment rights, contact the Labour Relations Agency.

What to do next

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

What to do next

For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

What to do next

For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries about your identity check, email nida@nidirect.gov.uk.

 

What to do next

For queries or advice about passports, contact HM Passport Office.

What to do next

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

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