Careers

Careers webchat is available from 9.30 am to 4.30 pm from Monday to Friday. Outside of these hours, or if staff are unavailable, you can visit ask questions online.

Chat with Careers

Careers adviser and students — Options for 11 to 19-year-olds

11 to 19: your learning and career options

Whether you're studying, training or want to get a job, get help with your career options.

11 to 19: your learning and career options

Image of a table containing a keyboard, job application, form, a CV, watch, spectacles and a cup of coffee. — Search for the job you want.

Get the job you want

Whether you are just starting out on your career journey or want to take a change in direction, making informed career choices will help you get the job you want. Look at the information available from the Careers Service:

Career planning: A graphic of a person working at a laptop with the image of a lightbulb at the right of her head and a settings icon at the left of her head. — Do you have additional support needs and are unsure about your career plans? A careers adviser can help you to work out what you want to do. For more advice and information visit:

Career planning for young people with special educational needs

Do you have additional support needs and are unsure about your career plans?
A careers adviser can help you to work out what you want to do. For more advice and information visit:

Career planning for young people with special educational needs

Careers online support

Careers Service provides interactive tools to help you look at different careers from A -Z and match your options. The CV Builder will also help you towards getting that career … read more

Plan your career

Information and advice for everyone to help you plan your career, including an adult online application for free careers guidance … read more

Applying for jobs

Help and advice on how to apply for jobs, including how to write a CV, fill in job applications and prepare for interviews … read more

Job trends

The structure of the Northern Ireland workforce is changing month by month. Find out the sectors with opportunities and the skills in demand … read more

Skills to Succeed

If you want to continue studying or learn new skills, information is available on Further and Higher Education courses, apprenticeships and other training programmes … read more

Careers information for key sectors

Find careers occupational information in key sectors, including courses available, job opportunities and interviews with employers, employees and educational representatives … read more

Helping young people with their education

Tips for parents on how to help young people with career choices, when they get exam results and career planning for those with special educational needs … read more

Contact the Careers Service

The Careers Service offers information, advice and guidance to all ages. Chat online, by phone or in person at your nearest Careers office … read more

Help improve this page - send your feedback

What do you want to do?

report a problem

leave feedback

ask a question

Report a problem

Which problem did you find on this page? (Tick all that apply)

A link, button or video is not working

There is a spelling mistake

Information is missing, outdated or wrong

I can't find what I'm looking for

Another issue

You will not receive a reply. We will consider your feedback to help improve the site.

Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

Tell us more about the problem you're having with the nidirect website.

Enter your feedback

What is your question about?

Choose a topic for your question:

What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

Restrictions or regulations — contact the Department of Health
Travel advice (including self-isolation) — contact the Department of Health
Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

For queries about the High Street Spend Local Scheme, email HSSS.mail@economy-ni.gov.uk.

For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing
contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly. We don't have access to information about you.

Extra comments (optional)

Translation help

Select a language