Careers

Coronavirus (COVID-19) support: contact the Careers Service for help by phoning 0300 200 7820, by email or webchat

Careers webchat is available from 9.30 am to 4.30 pm.  Outside of these hours, or if all advisers are busy, you can ask questions online.  Before using the webchat service, read the Careers Service’s privacy notice

 Chat with a careers adviser

Careers adviser and students

Year 12 to 14 pupils

If you're a school pupil in years 12-14 and not sure what to do about education, apprenticeships, employment or training, speak to a careers adviser by phoning 0300 200 7820,  webchat or email.

COVID-19: redundancy

If you've lost your job as a result of COVID-19, careers advisers can advise you on how to find alternative work, what to apply for and online training support. 

Support at end of Year 12

Hav you just finished Year 12 and not sure what to do next - school, college, apprenticeship or work? Chat with a careers adviser to discuss your options.

Careers online support

A range of interactive tools to help you find out more about your career options, based on your skills, interests and values ... more

 

Plan your career

Information and advice for adults to help you plan your career ... more

Applying for jobs

Help and advice on how to apply for jobs, including how to write a CV, fill in job applications and prepare for interviews … more

11 to 19: your learning and career options

Whether you're studying, training or want to get a job, get help with your career options ... more

 

Skills to Succeed

If you want to continue studying or learn new skills, information is available on Further and Higher Education courses, apprenticeships and other training programmes ... more

 

 

Careers information for key sectors

Find careers occupational information in key sectors, including courses available, job opportunities and interviews with employers, employees and educational representatives ... more

Helping young people with their education

Tips for parents on how to help young people with career choices, when they get exam results and career planning for those with special educational needs … more

Contact the Careers Service

The Careers Service offers information, advice and guidance to all ages. Chat online, by phone or in person at your nearest Careers office ... more

 

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

For queries or advice about criminal record checks, email ani@accessni.gov.uk

What to do next

Application and payment queries can be emailed to ema_ni@slc.co.uk

What to do next

For queries or advice about employment rights, contact the Labour Relations Agency.

What to do next

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

What to do next

For queries about:

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries or advice about passports, contact HM Passport Office.

What to do next

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email:
rating@lpsni.gov.uk

For queries or advice about property valuation, email:
valuation@lpsni.gov.uk

For queries or advice about land registry for land registry, email:
CustomerInformation.LandRegistration@finance-ni.gov.uk

For mapping queries, email:
Mapping.Helpdesk@finance-ni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.