When you're not satisfied with your MOT
Advice on what you can do if you are not satisfied with the way your test was conducted.
Due to the restrictions to prevent the spread of Coronavirus (Covid 19), some DVA services are operating at limited capacity.
For further details and the latest position on DVA service availability visit the Coronavirus (Covid 19) and motoring page.
If you disagree with an MOT result
If you disagree with the test result, try to resolve the issue with the Driver & Vehicle Agency (DVA) test centre manager before you leave.
You can appeal within 14 days of the decision.
You must complete an appeal form, which you can get by calling MOT booking enquiries.
Completed appeal forms need to be returned to DVA within 14 working days of the test along with a full test fee. DVA will then offer an appointment within five working days to re-check your vehicle.
If your appeal is successful, some or all of the test fee will be refunded. Don't have your vehicle repaired before your appeal is considered, as any change to your vehicle may affect the outcome of the appeal.
DVA contact details:
- MOT booking enquiries: 0300 200 7862
- email: email@example.com