Skip to main content
N I Direct government services

Main navigation

  • Home
  • News
  • Contacts
  • Help
  • Twitter
  • Facebook
  • YouTube
  • RSS

Translation help

Translate this page

Select a language

  • Afrikaans — Afrikaans
  • Albanian — Shqip
  • Amharic — አማርኛ
  • Arabic — العربية
  • Armenian — Հայերեն
  • Assamese — অসমীয়া
  • Aymara — Aymar aru
  • Azerbaijani — Azərbaycan dili
  • Bambara — Bamanankan
  • Basque — Euskara
  • Belarusian — Беларуская
  • Bengali — বাংলা
  • Bhojpuri — भोजपुरी
  • Bosnian — Bosanski
  • Bulgarian — Български
  • Cantonese — 廣州話
  • Catalan — Català
  • Cebuano — Sinugbuanong Binisayâ
  • Chichewa — Chichewa
  • Chinese (Simplified) — 简体中文
  • Chinese (Traditional) — 繁體中文
  • Corsican — Corsu
  • Croatian — Hrvatski
  • Czech — Čeština
  • Danish — Dansk
  • Dhivehi — ދިވެހި
  • Dogri — डोगरी
  • Dutch — Nederlands
  • English — English
  • Esperanto — Esperanto
  • Estonian — Eesti
  • Ewe — Eʋegbe
  • Filipino — Filipino
  • Finnish — Suomi
  • French — Français
  • Frisian — Frysk
  • Galician — Galego
  • Georgian — ქართული
  • German — Deutsch
  • Greek — Ελληνικά
  • Guarani — Avañe’ẽ
  • Gujarati — ગુજરાતી
  • Haitian Creole — Kreyòl ayisyen
  • Hausa — Hausa
  • Hawaiian — ʻŌlelo Hawaiʻi
  • Hebrew — עברית
  • Hindi — हिन्दी
  • Hmong — Hmoob
  • Hungarian — Magyar
  • Icelandic — Íslenska
  • Igbo — Asụsụ Igbo
  • Ilocano — Ilokano
  • Indonesian — Bahasa Indonesia
  • Irish — Gaeilge
  • Italian — Italiano
  • Japanese — 日本語
  • Javanese — Basa Jawa
  • Kannada — ಕನ್ನಡ
  • Kazakh — Қазақ тілі
  • Khmer — ភាសាខ្មែរ
  • Kinyarwanda — Ikinyarwanda
  • Konkani — कोंकणी
  • Korean — 한국어
  • Krio — Krio
  • Kurdish (Kurmanji) — Kurdî
  • Kurdish (Sorani) — کوردی
  • Kyrgyz — Кыргызча
  • Lao — ລາວ
  • Latin — Latina
  • Latvian — Latviešu
  • Lingala — Lingála
  • Lithuanian — Lietuvių
  • Luganda — Luganda
  • Luxembourgish — Lëtzebuergesch
  • Macedonian — Македонски
  • Maithili — मैथिली
  • Malagasy — Malagasy
  • Malay — Bahasa Melayu
  • Malayalam — മലയാളം
  • Maltese — Malti
  • Maori — Māori
  • Marathi — मराठी
  • Meiteilon (Manipuri) — ꯃꯤꯇꯩ ꯂꯣꯟ
  • Mizo — Mizo ṭawng
  • Mongolian — Монгол хэл
  • Myanmar (Burmese) — မြန်မာစာ
  • Nepali — नेपाली
  • Norwegian — Norsk
  • Odia (Oriya) — ଓଡ଼ିଆ
  • Oromo — Afaan Oromoo
  • Pashto — پښتو
  • Persian — فارسی
  • Polish — Polski
  • Portuguese — Português
  • Punjabi — ਪੰਜਾਬੀ
  • Quechua — Runa Simi
  • Romanian — Română
  • Russian — Русский
  • Samoan — Gagana Samoa
  • Sanskrit — संस्कृतम्
  • Scots Gaelic — Gàidhlig
  • Sepedi — Sepedi
  • Serbian — Српски
  • Sesotho — Sesotho
  • Shona — Shona
  • Sindhi — سنڌي
  • Sinhala — සිංහල
  • Slovak — Slovenčina
  • Slovenian — Slovenščina
  • Somali — Soomaali
  • Spanish — Español
  • Sundanese — Basa Sunda
  • Swahili — Kiswahili
  • Swedish — Svenska
  • Tajik — Тоҷикӣ
  • Tamil — தமிழ்
  • Tatar — Татар теле
  • Telugu — తెలుగు
  • Thai — ไทย
  • Tigrinya — ትግርኛ
  • Tsonga — Xitsonga
  • Turkish — Türkçe
  • Turkmen — Türkmençe
  • Twi — Twi
  • Ukrainian — Українська
  • Urdu — اردو
  • Uyghur — ئۇيغۇرچە
  • Uzbek — Oʻzbekcha
  • Vietnamese — Tiếng Việt
  • Welsh — Cymraeg
  • Xhosa — IsiXhosa
  • Yiddish — ייִדיש
  • Yoruba — Yorùbá
  • Zulu — IsiZulu
  • Breadcrumb

    1. Home
    2. People with disabilities
    3. Home and housing choices

    Supported housing and care homes

    Information on Housing Executive services, supported or sheltered housing in your area, the Supporting People Programme and care homes.

    Housing choices

    The Housing Executive can tell you about its services and supported or sheltered housing in your area.

    • Northern Ireland Housing Executive

    Supported housing

    There is a range of both long and short-term social housing accommodation for people who need extra housing-related support to help them lead an independent life.

    Sheltered/ independent living accommodation

    Sheltered/ independent living accommodation has generally been built for older people and people with a disability. It allows residents to be independent for as long as possible, while giving them contact with support staff and others so they have help when needed. 

    Residents are independent. They are free to come and go and have visitors as they wish, so long as nuisance is not caused to other tenants of the scheme. They will usually hold a secure tenancy, though some are leaseholders or owners.

    The accommodation is usually self-contained apartments or bungalows. They often have an alarm call system and a warden who visits regularly or lives on the premises.

    • Housing solutions and support

    Facilities and services

    Most sheltered schemes have:

    • self contained accommodation (apartment or bungalow)
    • central heating
    • scheme supervisor service
    • 24-hour call centre support
    • communal rooms for social use
    • a laundry room
    • a guest room for friends or relatives
    • landscaped gardens

    Housing association accommodation

    A housing association is an independent, not-for-profit social business. It offers homes and support for people in housing need, as well as key community services.

    • Housing associations

    Housing Executive homes

    The Housing Executive has a stock of adapted properties to meet specific needs. Whenever possible it tries to let these properties to people who need them after assessment from an occupational therapist.  For more information about adaptations, visit the Housing Executive website.

    • Adapting your home

    Moving house

    If your property no longer suits your needs, you may decide to move to a more suitable home. If you privately rent or you live in a Housing Executive home, you may be offered a transfer or re-housing.

    You may be able to stay in your current home by making some adaptations or installing equipment.

    • Your home, adaptations and equipment

    The Supporting People programme

    The Supporting People grant funds housing support services to help people live as independently as possible in the community.

    Visit the Housing Executive website to find out more about the programme, who it's for and how to find support in your area.

    • Supporting People programme

    Charges for housing support services

    Charges depend on the type of housing support service accessed. There is no charge for short-term services through floating support, homeless hostels or refuges.

    Charges for long-term services are dependent on personal circumstances. Entitlement to Housing Benefit or the housing element of Universal Credit may mean that you are eligible to receive a contribution to your support costs, which will be paid directly to your service provider.  

    However, if you do not have entitlement to Housing Benefit or the housing part of Universal credit you will need to pay for the cost of your long term service.

    Accessing Supporting People services

    If you or someone you know may be in need of housing-related support you can contact a social worker or health professional, housing manager (Housing Association or local Housing Executive office) or housing support service provider directly. More information is available from the Housing Executive:

    • Supporting People programme
    • Housing Executive

    More information

    More information is available from the Housing Executive.

    • Supporting People programme

    Care homes

    You may need a level of support that cannot be given in your own home. In this case, a care home may be the ideal choice.

    Choosing a care home

    Your local Health Trust's social services department can give you information about what services are available and how to get them.

    • Health and Social Care Trusts

    You have the right to choose your care home. Finding one that is right for you might take some time. You should make sure the care home you choose has the facilities, equipment and staff with the right training to meet your needs.

    Each Trust sets amounts they normally pay for someone with your assessed needs. If you want to move into a care home that is more expensive, you may need to pay the difference.

    • Choosing a residential care or nursing home

    Types of care home

    There are different types of care homes. Some offer full time nursing care, others support people with a specific disability or medical need.

    If you are receiving treatment on a regular basis from a qualified nurse, you may need a care home with nursing. Your district nurse or hospital staff will be able to help you decide.

    • Types of residential care and nursing home

    Covering the cost

    Care homes with services and facilities for particular disabilities can be expensive. Health and care professionals will assess your needs and help you find a care home that meets those needs. They will then do a financial assessment to work out how much you can afford to contribute towards the costs.

    If you have over £23,250 in capital you will be assessed as being able to meet the full cost of your care.

    • Paying your residential care or nursing home fees

    Temporary stays in a care home

    You might choose a temporary stay in a care home to recover from an illness or as a break for you and your carer. You should also be able to stay on a temporary basis for a trial period to see if the care home suits you. Some people also go to care homes for day care.

    • Temporary stays in a residential care or nursing home

    Care homes and benefits

    Moving into a care home permanently or for a short time can affect the benefits you receive. Your benefits will usually form part of your contribution to your care home fees. So, it is important to make sure you are claiming all the benefits you are entitled to.

    • Residential care and nursing homes and benefits

    Care homes and hospital

    Some people move to a care home directly from hospital, perhaps if they are newly disabled. You cannot be discharged into a care home against your will and you have the right to choose your care home. A hospital stay may become necessary while you live in a care home.

    • Care homes and hospital

    Residential care and nursing home standards

    Residential care and nursing homes are overseen by the Regulation and Quality Improvement Authority (RQIA). RQIA is responsible for monitoring the standards of private, voluntary and Trust homes.

    • Residential care and nursing home standards and how to complain

    More useful links

    • Landlord and tenant obligations 
    • Buying, selling and renting a home
    • Free TV licences
    • Contacting 08 and 03 numbers
    Share this page Share on Facebook (external link opens in a new window / tab) Share on X (external link opens in a new window / tab) Share by email (external link opens in a new window / tab)

    Home and housing choices

    • Supported housing and care homes
    • Your home, adaptations and equipment

    Help improve this page - send your feedback

    What do you want to do?
    Report a problem
    Which problem did you find on this page? (Tick all that apply)

    Messages

    You will not receive a reply. We will consider your feedback to help improve the site.

    Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

    What is your question about?

    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    For queries or advice about careers, contact the Careers Service.

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

    • Restrictions or regulations — contact the Department of Health
    • Travel advice (including self-isolation) — contact the Department of Health
    • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

    Related sites

    • gov.uk
    • nibusinessinfo.co.uk

    Links to supporting information

    • Accessibility statement
    • Crown copyright
    • Terms and conditions
    • Privacy
    • Cookies
    • Twitter
    • Facebook
    • YouTube
    • RSS