Strangford ferry SmartCard

Strangford Lough Ferry Service has a SmartCard scheme for frequent travellers. SmartCard journeys are valid for one year after date bought. SmartCards cost £2.00 and are available from all top-up outlets.

Expiry of paper vouchers

You should note that:

  • paper discount vouchers are no longer accepted for travel on the ferry
  • no refunds will be given for discount vouchers not used or transferred

Cost of SmartCard top-ups

Category SmartCard top-up (20 journeys)
Adult £12.00
Child five to 15 years £5.50
Vehicle up to six metres in length £50.00
Vehicle six to eight metres in length £120.00
Additional two metres  £54.00
Motorcycle £31.00

Use of SmartCards

When using a Strangford ferry SmartCard the following points will be useful:

  • new SmartCards are not available on the ferry
  • each SmartCard can be used for one ticket category only
  • SmartCards can be topped up in multiples of 20 journeys, up to a maximum of 100 journeys
  • journeys on a SmartCard are valid for one year after it is last topped up
  • topping a card up will extend all valid journeys on the card for a further year
  • the expiry date and card balance are printed on all tickets
  • no refunds will be given for unused journeys
  • when journeys run out on a SmartCard , the card can be re-used and topped up with 20 new journeys

Where to buy or top-up SmartCards

Location Opening hours  Payment methods accepted
Strangford Ferry Terminal, Strangford

Monday to Friday:
9.00 am to 12.30 pm
1.00 pm to 4.00 pm

All payment methods
Kevin Óg Newsagents, 15 The Square, Strangford

7.15 am to 7.30 pm Monday to Thursday
7.15 am to 9.00 pm Friday and Saturday
7.15 am to 6.00 pm Sunday

All payment methods
Centra, 91 High Street, Portaferry

7.00 am to 10.00 pm Monday to Saturday
8.00 am to 10.00 pm Sunday

Cash and debit/ credit card

Registering your SmartCard

Strangford Lough Ferry Service offers an optional card registration scheme. To register a card, you must complete the form provided when you buy the card and return it to the Ferry Terminal in Strangford. Please allow five working days for registration.

The personal information provided on the registration form will be processed by Strangford Lough Ferry Service for the purposes of managing the SmartCard system only. Non-personal statistical data may be collected and used to analyse usage of the service.

Personal information will be held securely and will not be given to any other bodies.

Lost, stolen or damaged cards

If your SmartCard is lost, stolen or damaged, the following information will be helpful:

  • if a registered card is lost or stolen, it can be disabled so that no-one else can use it
  • before a card is disabled, you will be asked to confirm the personal information provided when registering the card
  • to disable a card, you must telephone the Strangford Ferry Terminal on 0300 2007 898 (opening hours are Monday to Friday, 9.00 am to 12.30 pm and 1.00 pm to 4.00 pm - the office is not open at weekends or on public holidays)
  • you will be asked to confirm the personal information provided when registering the card
  • Contacting 08 and 03 telephone numbers
  • please allow one working day for a card to be disabled
  • any unused balance on the card when it is disabled will be transferred to a new card  (a £2.00 charge will be made for the new card)
  • no credit can be given for unregistered cards which are lost, stolen or damaged

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