Rivers and watercourses

DfI Rivers maintain and inspect watercourses in Northern Ireland to make sure these are free flowing. This helps prevent flooding and improves land drainage.

Consent to discharge into watercourse

If you expect to discharge into a watercourse, or do works that will affect the free flow of a watercourse, you need to apply for consent from DfI Rivers.

Eastern region

The Greater Belfast office is responsible for district council areas Belfast,  Lisburn and Castlereagh, North Down and Ards, Mid and East Antrim, and Antrim and Newtownabbey.

The Lisburn office is responsible for district council areas Lisburn and Castlereagh, Causeway Coast and Glens, Mid and East Antrim, Antrim and Newtownabbey, Lisburn and Castlereagh, North Down and Ards,  and Newry, Mourne and Down.

The Armagh office is responsible for district council areas Armagh, Banbridge and Craigavon, Mid Ulster, and Newry, Mourne and Down

Western region

The Omagh office is responsible for district council areas Mid Ulster, Fermanagh and Omagh, and Derry and Strabane.

The Coleraine office is responsible for The Omagh office is responsible for district council areas Causeway Coast and Glens, Derry and Strabane, Mid and East Antrim, Mid Ulster, and Antrim and Newtownabbey

The Ballinamallard office is responsible for district coucil area Fermanagh and Omagh.

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

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Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

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Call 0800 587 0912 
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Employment and Support Allowance

Call 0800 587 1377

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Contact your local Jobs & Benefits office

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Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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For queries or advice about careers, contact the Careers Service.

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For queries or advice about Child Maintenance, contact the Child Maintenance Service.

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For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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For queries or advice about criminal record checks, email ani@accessni.gov.uk

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Application and payment queries can be emailed to ema_ni@slc.co.uk

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For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries about:

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For queries or advice about passports, contact HM Passport Office.

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For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

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For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

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For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.