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  • Breadcrumb

    1. Home
    2. Benefits and money
    3. Benefits and financial support
    4. Bereavement

    Bereavement Service - reporting a death

    To report the death of someone receiving Social Security benefits, contact the Bereavement Service.

    SCAM WARNING: UK Government, DWP, or the Department for Communities will never ask for your bank details by text, email or via links to click within a text or email. If you have had a message like this, it may be a scam. You should report any suspicious emails or text messages asking for your bank details. Reporting a scam

    The Bereavement Service

    The Bereavement Service will:

    • record the date of death and tell each office that paid benefit to the deceased
    • Check if you are eligible to make a claim for Bereavement Support Payment and / or a Funeral Expenses Payment, or a Child Funeral Fund payment

    The Bereavement Service can take the information for your application over the phone and forward this to the relevant office.  

    If you lived with or were dependent on the deceased, you may be entitled to claim other benefits or receive one-off payments.

    You can contact the Make the Call service to make sure you get all the benefits, service and support you are entitled to.

    Who can use the service

    You can use the Bereavement Service if you need to report a death to the Department for Communities.

    Information you need to provide

    When you ring, you will need to provide details of the deceased, including:

    • date of birth
    • date of death
    • National Insurance number
    • benefits they were getting

    If you want to make a claim for Bereavement Support Payment you will need details about:

    • you (contact details, date of birth, National Insurance number)
    • your partner (date of birth, National Insurance number, employment, pensions)
    • your children (name, date of birth, where they live, benefits)
    • other benefits you are getting
    • your account details

    If you want to make a claim for a Funeral Expenses Payment you will need details about:

    • you, your partner and the deceased (address, date of birth, National Insurance number and surviving partner)
    • benefits you, your partner and surviving relatives are receiving
    • responsibility for the funeral (including payment)
    • the Funeral Director and bill
    • the estate (including probate solicitor details)
    • money to pay for the funeral
    • your account details

    If you want to make a claim for Child Funeral Fund you will need details including:

    •        your address, date of birth, National Insurance number

    •        responsibility for the funeral, including payment

    •        the Funeral Director and bill

    •        your account details

    Contact details

    If you use sign language, you might be able to use the video relay service to contact the Bereavement Service using British Sign Language (BSL) or Irish Sign Language (ISL). To access the service, go to:

    • Bereavement Service

    To report the death of someone receiving Social Security benefits, contact the Bereavement Service.

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    Bereavement

    • Bereavement Service - reporting a death
    • Bereavement Support Payment
    • Funeral Expenses Payments
    • The Child Funeral Fund
    • Widowed Parent's Allowance

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    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

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    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

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    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

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