Release of information from DVA records

The Driver & Vehicle Agency (DVA) controls the driver register database which holds driver entitlement information. Only DVA authorised staff can access this database for information. However, legislation allows DVA to disclose information to those who have a legal right to receive it.

Information from DVA’s driver records

By law, DVA must protect your personal details held on the register. DVA can however, under Government regulations, disclose information and share driver information with other Government departments where legislation allows it.

Driver information can also be shared, with the consent of the driver, to organisations, such as car hire companies, or employers wishing to confirm a driver’s entitlement to drive.

Sharing information across Europe

The European Car and Driver Licence Information System (EUCARIS) is used to share information in a secure and controlled way, between European registration authorities including DVA.

The information is used to check the validity of driver licences presented for exchange in other member states.

Making a request for information from DVA records

You can ask the DVA for information held about you on your driver record. Write to:

Driver Licence Division
Correspondence Team
Coleraine County Hall
Castlerock Road
Waterside
Coleraine
BT51 3TB

What to do if your details are asked for dishonestly

If you think that your details have been asked for dishonestly or misused, you can write to:

Driver & Vehicle Agency
Coleraine County Hall
Castlerock Road
Waterside
Coleraine
BT51 3HS

Give your details and explain how you believe the information has been misused. DVA will look into all claims where information has been asked for inappropriately and will refer your enquiry to the Information Commissioner for prosecution if the need arises.

If you are not satisfied with the way DVA has handled your complaint, you can contact the Information Commissioner.

DVA can't settle disputes over individual circumstances between the relevant parties.

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