OSNI online helpdesk
Land & Property Services (LPS) has a helpdesk for customers using the OSNI Online Map Shop. There is a separate mapping helpdesk for all other mapping enquiries.
Most LPS services and phone helplines are available. Customer Information Centres will be closed until further notice. You can email firstname.lastname@example.org (for queries about your rate bill), email@example.com (for property valuation queries) or CustomerInformation.LandRegistration@finance-ni.gov.uk (for land registry queries). The Ordnance Survey helpline remains closed however you can email Mapping.Helpdesk@finance-ni.gov.uk for mapping queries. You can find out about available services at the Department of Finance website.
Contacting OSNI Online Map Shop helpdesk
If your query is about online map products or how to use the site, contact the helpdesk:
- telephone: 0300 200 7804
The helpdesk is available Monday to Friday from 9.00 am to 5.00 pm.
You can also send a query by email or post:
- email: OSNIonline@finance-ni.gov.uk
Land & Property Services
7 Lanyon Place
Other mapping enquiries
For all other map enquiries, contact: