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  2. Motoring
  3. Driving for a living
  4. Driving or operating taxis and buses

Manage my DVA taxi or bus account

If you already have a nidirect account and current Taxi Operator Licence, Bus Operator Licence, Taxi Vehicle Licence, Bus Vehicle Licence, or Taxi Driver Licence, you will be able to manage these online.

Licence holders

All valid licences will be available to renew, change, view or download from your account. To receive the benefits of electronic notifications and messages, log in to your DVA account and link any licences you hold.

You can find guidance on the different processes in the customer guides.

Limited companies, partnerships and sole traders

You will be able to add a “Nominee and/ or Nominees” to work on your behalf. This “Nominee(s)” will be able to manage and view your licences. Further information about the nomination process can be found at the link above.

Taxi Operator Licence

You or a nominated person will be able to renew, manage and make changes to your taxi operator licence online. These changes include:

  • renewing your licence
  • adding/ removing vehicles/ drivers from your operator’s licence
  • adding/ removing an operating centre to an operator licence
  • printing your licence
  • surrendering your licence

The online system gives you 24-hour access to your business details, 365 days of the year. You or the nominated person(s) will be able to manage your account at any time, adding and removing drivers and/or vehicles, when you need to change capacity to suit your work commitments.

You will also be able to view your licence history and read any messages or requests about your taxi operator licence.

You can also book and manage taxi vehicle tests for vehicles registered in the company name when it is most convenient for you.

Further information can be found at:

  • Taxi operator licensing
  • Taxi Operator Handbook 

Bus Operator Licence

You or a nominated person will be able to renew, manage and make changes to your bus operator licence online. These changes include:

  • renewing your licence
  • adding/ removing vehicles from your operator’s licence
  • adding/ removing operating centre to your operator’s licence
  • adding/ removing a Transport Manager
  • printing your licence
  • surrendering your licence

The online system gives you 24-hour access to your business details, 365 days of the year. You or the nominated person(s) will be able to manage your account at any time, adding and removing vehicles, when you need to change capacity to suit your work commitments.

You will also be able to view your licence history and read any messages or requests about your bus operator licence.

You can also book and manage bus vehicle tests for vehicles on or going onto your licence when it is most convenient for you.

Further information can be found at:

  • Bus operator licensing 
  • Bus Operator Handbook 

Taxi Driver Licence

You will be able to manage and make changes to your Taxi Driver Licence online. These changes include:

  • renewing your licence
  • requesting a duplicate badge
  • printing your licence
  • letting the DVA know of any new medical condition
  • surrendering your licence

You will also be able to view your licence history and read any messages or requests about your taxi driver licence.

Further information can be found at:

  • Taxi driver licensing 
  • Taxi Manual - all you need to know to be a taxi driver

Taxi Vehicle Licence

You will be able to manage and make changes to your Taxi Vehicle Licence online. These changes include:

  • renewing your licence
  • changing registration mark on a vehicle
  • changing ownership of a vehicle
  • printing your licence
  • requesting duplicate plates/ labels
  • surrendering a licence

You will also be able to view your licence history and read any messages or requests about your taxi vehicle licence.

Further information can be found at:

  • Taxi vehicle licensing 

Bus Vehicle Licence

You will be able to manage and make changes to your Bus Vehicle Licence online. These changes include:

  • renewing your licence
  • changing registration mark on a vehicle
  • changing ownership on a vehicle
  • printing your licence
  • surrendering a licence

You will also be able to view your licence history and read any messages or requests about your bus vehicle licence.

Further information can be found at:

  • Bus vehicle licensing

Privacy notice

To find out how personal information you send to PTLD will be handled when using this service. Go to: DVA Passenger Transport Licensing Division privacy notice.

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Driving or operating taxis and buses

  • Bus operator licensing
  • Bus vehicle licensing
  • Manage my DVA taxi or bus account
  • Roadside compliance
  • Taxi driver licensing
  • Taxi operator licensing
  • Taxi vehicle licensing

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

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Call 0800 587 0912
Email 
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If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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For queries about:

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    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

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