Manage my DVA taxi or bus account

Licence holders

All valid licences will be available to renew, change, view or download from your account. To receive the benefits of electronic notifications and messages, log in to your DVA account and link any licences you hold.

You can find guidance on the different processes in the customer guides.

Limited companies, partnerships and sole traders

You will be able to add a “Nominee and/ or Nominees” to work on your behalf. This “Nominee(s)” will be able to manage and view your licences. Further information about the nomination process can be found at the link above.

Taxi Operator Licence

You or a nominated person will be able to renew, manage and make changes to your taxi operator licence online. These changes include:

• renewing your licence
• adding/ removing vehicles/ drivers from your operator’s licence
• adding/ removing an operating centre to an operator licence
• printing your licence
• surrendering your licence

The online system gives you 24-hour access to your business details, 365 days of the year. You or the nominated person(s) will be able to manage your account at any time, adding and removing drivers and/or vehicles, when you need to change capacity to suit your work commitments.

You will also be able to view your licence history and read any messages or requests about your taxi operator licence.

You can also book and manage taxi vehicle tests for vehicles registered in the company name when it is most convenient for you.

Further information can be found at:

• Taxi operator licensing
• Taxi Operator Handbook 

Bus Operator Licence

You or a nominated person will be able to renew, manage and make changes to your bus operator licence online. These changes include:

• renewing your licence
• adding/ removing vehicles from your operator’s licence
• adding/ removing operating centre to your operator’s licence
• adding/ removing a Transport Manager
• printing your licence
• surrendering your licence

The online system gives you 24-hour access to your business details, 365 days of the year. You or the nominated person(s) will be able to manage your account at any time, adding and removing vehicles, when you need to change capacity to suit your work commitments.

You will also be able to view your licence history and read any messages or requests about your bus operator licence.

You can also book and manage bus vehicle tests for vehicles on or going onto your licence when it is most convenient for you.

Further information can be found at:

• Bus operator licensing 
• Bus Operator Handbook 

Taxi Driver Licence

You will be able to manage and make changes to your Taxi Driver Licence online. These changes include:

• renewing your licence
• requesting a duplicate badge
• printing your licence
• letting the DVA know of any new medical condition
• surrendering your licence

You will also be able to view your licence history and read any messages or requests about your taxi driver licence.

Further information can be found at:

• Taxi driver licensing 
• Taxi Manual - all you need to know to be a taxi driver

Taxi Vehicle Licence

You will be able to manage and make changes to your Taxi Vehicle Licence online. These changes include:

• renewing your licence
• changing registration mark on a vehicle
• changing ownership of a vehicle
• printing your licence
• requesting duplicate plates/ labels
• surrendering a licence

You will also be able to view your licence history and read any messages or requests about your taxi vehicle licence.

Further information can be found at:

• Taxi vehicle licensing 

Bus Vehicle Licence

You will be able to manage and make changes to your Bus Vehicle Licence online. These changes include:

• renewing your licence
• changing registration mark on a vehicle
• changing ownership on a vehicle
• printing your licence
• surrendering a licence

You will also be able to view your licence history and read any messages or requests about your bus vehicle licence.

Further information can be found at:

• Bus vehicle licensing

Taxis and Buses - Reporting vehicle alteration/accident

Alterations to a taxi or bus-involvement in an accident must be reported by the taxi or bus vehicle licence holder to the DVA.

Taxi or Bus Licence holders can report vehicle alterations or accident involvement via the DVA online portal.

When logged in, the licence holder should click on the messages link on the top tool bar and select ‘send new message’.

The message should contain the following details:

• operator/owner name and address
• vehicle details – registration number, make, model
• details of alteration or accident

The Driver and Vehicle Agency will review the information and provide guidance to the operator/owner on the next steps.

Vehicles that have had a major change may not be considered suitable for future licensing as a Taxi or Public Service Vehicle (Bus).

You can create and log into a DVA online account for taxi and bus services below.

• Create or log in to a DVA online account

Privacy notice

To find out how personal information you send to the passenger transport licensing division will be handled when using this service go to: DVA passenger transport licensing division privacy notice.