Go ON NI makes getting online easy

Go ON NI events

Go ON NI events are free and take place in libraries, community centres and various venues across Northern Ireland. They are informal technology awareness sessions to help you go online for the first time, improve your digital skills and show you more about using smartphone and tablet devices.

COVID-19 update

Due to the changing situation with COVID-19, many Go ON NI events and training sessions have been postponed until further notice.

A new virtual programme has been set up using remote learning by telephone and internet. 

Positive Ageing Month

October is Positive Ageing Month. There are lots of activities including Book of the Week, exercise programmes, health and well-being, cooking and quizzes. As the sessions are delivered remotely, you can join in from anywhere.

LibrariesNI - Zoom sessions

New Zoom sessions from LibrariesNI include:

  • iPads
  • emails
  • Messenger
  • Androids
  • scams
  • WhatsApp
  • Kindle
  • eBooks
  • eMagazines
  • Skype

To find out more about the Libraries NI Zoom sessions, including a timetable for September and contact details for their digital team, visit the Libraries NI website.

Digital help sheets are also available on many topics such as emails, shopping online, guides for many apps, scams and passwords but also topics for health & exercise, cooking and crafts..

In line with Coronavirus restrictions announced on 14 October 2020,  Libraries NI will remain open for a ‘book and collect’ service. For the latest service information visit the Libraries NI website

Digital skills

Do you or anyone you know need help with digital skills such as shopping online, email or keeping in touch with friends and family during this uncertain time? A digital way forward could be of some assistance in making life easier.

Check out our Go ON NI website for  e-learning and training guides on many topics covering how to stay safe online, shopping and staying in touch through Social Media.  

You may also wish to avail of LibrariesNI  eBooks, audiobooks and eMagazines

There is a variety of reading choice for customers with nearly 19,000 titles of eBooks/audiobooks, including a selection of eBooks that parents can download and share with children.

More useful links

Share this page


What do you want to do?
What is your question about?
Do you want a reply?
Your email address
To reply to you, we need your email address
Your feedback

We will not reply to your feedback.  Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

This feedback form is for issues with the nidirect website only.

You can use it to report a problem or suggest an improvement to a webpage.

If you have a question about a government service or policy, you should contact the relevant government organisation directly as we don’t have access to information about you held by government departments.

You must be aged 13 years or older - if you’re younger, ask someone with parental responsibility to send the feedback for you.

The nidirect privacy notice applies to any information you send on this feedback form.

Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

Plain text only, 750 characters maximum.
Plain text only, 750 characters maximum.

What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

For queries or advice about criminal record checks, email ani@accessni.gov.uk

What to do next

Application and payment queries can be emailed to ema_ni@slc.co.uk

What to do next

For queries or advice about employment rights, contact the Labour Relations Agency.

What to do next

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

What to do next

For queries about:

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries or advice about passports, contact HM Passport Office.

What to do next

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email:
rating@lpsni.gov.uk

For queries or advice about property valuation, email:
valuation@lpsni.gov.uk

For queries or advice about land registry, email:
CustomerInformation.LandRegistration@finance-ni.gov.uk

For mapping queries, email:
Mapping.Helpdesk@finance-ni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.