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  • Breadcrumb

    1. Home
    2. Family, home and community
    3. Support and safety in your home
    4. Help and support at home

    Find housing support online

    Do you need help to live independently because of alcohol or drug problems, because of your age, mental health problems, leaving care or prison - or for another reason?

    Help to find a home

    The Northern Ireland Housing Executive (NIHE) provides accommodation to single people, lone parents and families. If you want to live in NIHE accommodation, you need to apply to the NIHE.

    NIHE also houses people who are coping with or adjusting to difficult circumstances such as addiction, mental health problems, release from prison or homelessness. Find out more:

    • Supporting people programme 
    • Homelessness
    • Getting a place in a hostel 

    Housing associations

    If you would like to live in social housing provided by a registered housing association, you must apply to the NIHE:

    • Affordable housing through housing associations
    • Housing associations - how to apply

    The Northern Ireland Federation of Housing Associations (NIFHA) is the representative body for housing associations in Northern Ireland.

    • NIFHA members

    A housing association is an independent, not-for-profit business that provides both homes and support for people in housing need.

    • Supported housing and care homes

    Helping you get on the property ladder

    If you hope to own your own home but are unsure if you can afford a full mortgage, 'Co-Ownership' may be able to help you onto the property ladder through shared ownership. Find out more:

    • Helping you get on the property ladder

    Housing advice

    If you need free, independent housing advice, go to Housing Advice NI's website:

    • Housing advice for Northern Ireland

    Mental health organisations that deal with housing

    A range of mental health services are available across Northern Ireland. Many offer advice for people feeling distress or despair about housing.

    You can find mental health organisations offering advice on housing on the following page.

    • Find a mental health organisation

    More useful links

    • Health and support
    • Public Health Agency
    • Public transport
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    Help and support at home

    • Community support groups and organisations
    • Find housing support online
    • Missing people - help and support

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    For queries or advice about careers, contact the Careers Service.

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

    • Restrictions or regulations — contact the Department of Health
    • Travel advice (including self-isolation) — contact the Department of Health
    • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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