Enforcement of licensed transport operators
The Driver & Vehicle Agency (DVA) supports its Passenger Transport Licensing Division (PTLD) and the Department for Infrastructure’s Transport Regulation Unit (TRU) to make sure that licensed transport operators effectively and continuously manage their transport businesses and meet operator licensing standards.
Operator compliance audits and assessments
DVA’s Operator Compliance Team (OCT) carry out operator compliance audits and assessments on licensed transport operators to assess how effectively they manage their business. This makes sure that legal undertakings and licensing conditions are met.
If you are a licensed operator the OCT may carry out an operator compliance audit and assessment of your business including checks to assess and review your:
- goods vehicles: place of establishment, transport manager, vehicle maintenance, facilities, vehicle weights and driver’s hours
- large passenger carrying vehicles (buses): place of establishment, transport manager, vehicle maintenance, facilities and drivers hours
- small passenger carrying vehicles (taxis): vehicle and driver licensing, booking records and facilities
When you are audited by the OCT, they make sure that the Regulator is given a detailed report in support of goods vehicle operator and bus operator public inquiries and case panel hearings.
More reports are also prepared by the OCT in support of public inquiry and case panel hearings. These include the outcome of all recorded vehicle roadside encounters they have carried out that are linked to an operator which have concluded within the last three years.
They also include a record of annual vehicle test pass/ fail rates of an operator’s fleet, vehicle taxation compliance and any previous vehicle detention action.
The OCT also gives the Regulator information about an operator’s compliance history where the infringements detected have been categorised according to EU rules.
Other background checks are carried out to help the Regulator in deciding whether a goods vehicle, bus or taxi licensing applicant is of good repute. Information is only reported to the regulator’s office once cases have concluded.