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    1. Home
    2. Contacts

    Animal welfare - local councils

    Contact your local council if you are concerned about the welfare of domestic pets, including horses, and non-farmed animals.

    Belfast City Council

    • phone: 028 9027 0431
    • email: animalwelfare@belfastcity.gov.uk
    • website: Report an animal welfare issue

    Eastern region

    This region covers Lisburn and Castlereagh City Council; and Ards and North Down District Council.

    • phone: 028 9244 7861
    • email: animalwelfare@lisburncastlereagh.gov.uk
    • Lisburn and Castlereagh website: Welfare of animals
    • Ards and North Down website: Animal welfare

    Northern region

    This region covers Mid and East Antrim District Council; Causeway Coast and Glens District Council; and Antrim and Newtownabbey Borough Council.

    • phone: 028 2563 3134
    • email: animal.welfare@midandeastantrim.gov.uk
    • Mid and East Antrim website: Animal Welfare
    • Causeway Coast and Glens website: Animal Welfare
    • Antrim and Newtownabbey website: Animal Welfare

    Southern region

    This region covers Armagh City, Banbridge and Craigavon Borough Council; and Newry, Mourne and Down District Council.

    • phone: 028 3751 5800
    • email: animalwelfare@armaghbanbridgecraigavon.gov.uk
    • Armagh City, Banbridge and Craigavon website: Animal Welfare
    • Newry, Mourne and Down website: Animal Welfare

    Western region

    This region covers Fermanagh and Omagh District Council; Derry City and Strabane District Council; and Mid Ulster District Council.

    • phone: 028 8225 6226
    • email: animalwelfare@fermanaghomagh.com
    • Fermanagh and Omagh website: Welfare of Animals
    • Derry City and Strabane website: Welfare of Animals
    • Mid Ulster website: Animal Welfare

    Office hours and emergencies

    Note that all emails sent to the above email addresses will only be responded to during office hours: Monday to Friday, 9.00 am to 5.00 pm (excluding public and bank holidays).

    If it is an emergency outside normal office hours contact your local vet.

    Farmed animals

    If you are concerned about the welfare of farmed animals or animals kept in riding establishments, boarding kennels, pet shops or zoos, contact the Department of Agriculture, Environment and Rural Affairs.

    If it is an emergency outside normal office hours contact, your local vet or the PSNI:

    • Find a vet
    • Police Service of Northern Ireland
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    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

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    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

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    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

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