Driver & Vehicle Agency - Passenger Transport Licensing Division

The Passenger Transport Licensing Division deals with licensing issues for vehicles that carry paying passengers, such as taxis and buses.

Contact about a vehicle, driver or operator licence or licence application should be through your DVA Online account messaging service.

If you do not have or cannot log in to your account you should use the email below:
TaxiandBusLicensing@infrastructure-ni.gov.uk

Include your full name, contact telephone number and vehicle registration number or licence number.

County Hall
Castlerock Road
Coleraine
BT51 3HS
United Kingdom

Phone:028 9025 4100

Opening hours

Available from 9.00 am to 5.00 pm, Monday to Friday except bank holidays.

Location

55.1331028, -6.6790566

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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Restrictions or regulations — contact the Department of Health
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If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

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For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

For queries about the High Street Spend Local Scheme, email HSSS.mail@economy-ni.gov.uk.

For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing
contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

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For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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If you have a question about a government service or policy, you should contact the relevant government organisation directly. We don't have access to information about you.

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Driver & Vehicle Agency - Passenger Transport Licensing Division

Opening hours

Location

55.1331028, -6.6790566

Help improve this page - send your feedback

Messages

What to do next

Carer's Allowance

Discretionary support / Short-term benefit advance

Disability Living Allowance

Employment and Support Allowance

Jobseeker’s Allowance

Personal Independence Payment