Financial Ombudsman Service

Contact details for the Financial Ombudsman Service, a free and independent service that helps resolve complaints between consumers and firms providing financial services - from insurance and mortgages to investments and credit

Exchange Tower
E14 9SR
Phone: Consumer helpline - 0800 023 4567 / 0300 123 9123 (Lines open from 8.00 am to 5.00 pm, Monday to Friday)
Fax: 020 7964 1001

Opening hours: 

  • Monday to Friday – 8 am to 8 pm
  • Saturday – 9 am to 1 pm

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