Who to contact if you suspect abuse, exploitation or neglect
If you are in immediate danger, contact the police. If you suspect abuse, exploitation or neglect is happening to someone, report your concerns to the Adult Protection Gateway Service. The service is available in the local Health and Social Care Trust. You can also tell the police.
Contacting the Adult Protection Gateway Service
You can telephone the service in each Trust area.
| HSC Trust | areas covered | 9.00am - 5.00pm telephone number | out-of-hours emergency telephone number |
|---|---|---|---|
| Western Adult Protection Gateway Service | Londonderry/Derry, Limavady, Strabane, Omagh, Enniskillen | 028 7161 1366 | 028 9504 9999 |
| Southern Adult Protection Gateway Service | Craigavon, Banbridge, Dromore, Lurgan, Portadown, Gilford, Armagh, Coalisland, Dungannon, Fivemiletown, Markethill, Moy, Tandragee, Ballygawley, Newry, Bessbrook, Annalong, Rathfriland, Warrenpoint, Crossmaglen, Kilkeel, Newtownhamilton | 028 3756 4423 | 028 9504 9999 |
| Belfast Adult Protection Gateway Service | Greater Belfast area | 028 9504 1744 | 028 9504 9999 |
| Northern Adult Protection Gateway Service | Antrim, Carrickfergus, Newtownabbey, Larne, Ballymena, Cookstown, Magherafelt, Ballycastle, Ballymoney, Portrush, Coleraine | 028 9441 3659 | 028 9504 9999 |
| South Eastern Adult Protection Gateway Service | Lisburn, Dunmurry, Moira, Hillsborough, Bangor, Newtownards, Ards Peninsula, Comber, Downpatrick, Newcastle, Ballynahinch | 028 9250 1227 | 028 9504 9999 |
Police
To contact the police in a non-emergency situation telephone 101. If it's an emergency, telephone 999.
If you are in immediate danger, contact the police. If you suspect abuse, exploitation or neglect is happening to someone, report your concerns to the Adult Protection Gateway Service. The service is available in the local Health and Social Care Trust. You can also tell the police.
Guidance
Voluntary and community organisations working with adults at risk must follow guidelines and certain standards. To read about standards for adult safeguarding, go to: