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  • Breadcrumb

    1. Home
    2. Government, citizens and rights
    3. Living in Northern Ireland
    4. Asylum seekers and refugees

    Online immigration status (eVisa)

    The UK Government is replacing physical immigration documents with digital proof of immigration status called an eVisa.

    What you need to do

    Since 31 October 2024, the Home Office stopped issuing BRP cards.

    Instead, an eVisa will be used to prove a person’s immigration status.

    An eVisa is an online record of immigration status. You can find out more about eVisas at the following link:

    • Online immigration status (eVisa)

    New applicants will need to create a UKVI account to access their eVisa. Or, in some circumstances, have the accounts created for them by the Home Office.

    Applicants will be given more information about this in their decision email or letter.

    Using an eVisa does not affect your immigration status, or the conditions for you to enter or stay in the UK.

    You should keep your UKVI account up-to-date with personal details and travel documents.

    If you previously received a BRP you can continue to use this until it expires.

    Keep your expired BRP, you can use this to create a UKVI account and access your eVisa. You can create a UKVI account before you send your application.

    Problems with your BRP/ eVisa

    If you have problems creating your UKVI account and accessing your eVisa you should Contact UK Visas and Immigration for help.

    If you think the Home Office has made a mistake with your eVisa you can report it at the following link:

    • Report an error with your eVisa

    If you are vulnerable and need support to access your eVisa, you may be able to get extra help to create a UKVI account and access your eVisa:

    • eVisa: community support for vulnerable people

    More information

    • Contact UK Visas and Immigration for help
    • What is your question about? - UK Visas and Immigration

    Organisations that can help

    These organisations offer immediate, free support for vulnerable individuals in their transition to an eVisa:

    Advice NI

    Advice NI offers support to those transitioning from physical immigration documents to a digital eVisa.

    • phone: 0800 915 4604
    • email: advice@adviceni.net

    Location: national

    North Down YMCA

    North Down YMCA offers support to vulnerable migrants and refugees who need to transfer to an eVisa, and access or prove their digital status. They also provide post-application support.

    They offer face-to-face appointments in their Bangor office and in their outreach clinics across Northern Ireland, as well as telephone/ email advice.

    • phone: 07591 840 529/ 0289 145 4290
    • email: evisa@northdownymca.org

    Location:

    • Belfast
    • outer Belfast
    • east of Northern Ireland
    • west and south of Northern Ireland

    South Tyrone Empowerment Programme (STEP)

    The South Tyrone Empowerment Programme (STEP) eVisa support service sits within the wider community advice service. It is by appointment in their offices across mid-Ulster in Dungannon, Cookstown and Magherafelt.

    • phone: 028 877 50211
    • email: reception@stepni.org

    Location: west and south of Northern Ireland

    • List of organisations

    Accessing your eVisa

    Find out how to access your eVisa at the link below:

    • Get access to your eVisa
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    Asylum seekers and refugees

    • Asylum seekers and refugees
    • Asylum seekers and refugees: accessing services
    • Asylum seekers and refugees: applying for asylum
    • Asylum seekers and refugees: refugee and asylum orientation
    • Asylum seekers and refugees: rights and responsibilities
    • Asylum seekers and refugees: useful contacts
    • Emergency situations and keeping safe
    • English for speakers of other languages (ESOL)
    • Finance Support
    • Hate crime
    • Housing information for people with refugee status
    • Online immigration status (eVisa)
    • Support for Ukraine

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