Name of the account holder
Write the name of the account holder exactly as it is shown on the cheque book or statement. You can use an account in your name, or a joint account. You can use someone else’s account if:
- the terms and conditions of their account allow this, and
- they agree to let you use their account, and
- you are sure they will use your money in the way you tell them
You can use a credit union account. You must tell the Department for Communities (DfC) the credit union’s account details. Your credit union will be able to help you with this.
If you are an appointee or a legal representative acting on behalf of the customer, the account should be in your name only.
Tell DfC all six numbers, for example 12-34-56.
Most account numbers are eight numbers long. If your account number has fewer than 10 numbers, fill in the numbers from the left.
Building society roll or reference number
If you are using a building society account you may need to tell DfC a roll or reference number. This may be made up of letters and numbers, and may be up to 18 characters long. If you are not sure if the account has a roll or reference number, ask the building society. By giving DfC your account details you agree that DfC will pay you into an account.
It is very important you fill in all the boxes correctly, including the building society roll or reference number, if you have one. If you tell DfC the wrong account details your payment may be delayed or you may lose money.
You can find the account details on your bank statements. If you do not know the account details, ask the bank or building society. If you do not have an account, please contact DfC for more information.
Finding out how much DfC has paid into your account
You can check your payments on account statements. The statements may show your National Insurance number next to any payments DfC has made.
If you think a payment is wrong, contact the Winter Fuel Payment Centre.
Cross 'Yes' if you are subject to immigration control and you do not qualify for help from DfC.
A person who is subject to immigration control is a person who is not a European Economic Area national and who:
- does not have permission to enter or stay in the UK
- has permission to enter or stay in the UK but cannot claim public funds
- is a sponsored immigrant who has been in the UK for less than five years or whose sponsor dies before they have been in the UK for more than five years
A sponsor is another person who is responsible for the immigrant’s maintenance and accommodation.
Care homes and independent hospitals
By care home DfC means a place where you can get accommodation with nursing or personal care. For example, residential homes, nursing homes, or local authority residential accommodation.
By independent hospital DfC means a hospital which is not a National Health Service hospital where you pay for treatment.
Sending DfC your application
Before signing the application form please check all the questions have been filled in and are correct.
If you missed any questions, DfC will need to return the form to you.
Read and sign the declaration.
If you do not fill in the application form yourself, check the details and sign and date the form.
If your circumstances change
It is important you tell DfC about any changes to your circumstances straightaway.
To report a change contact the Winter Fuel Payment Centre