HSC - Health and Social Care

GP online services

Many doctors in Northern Ireland offer online services to their patients. There are two services available - book or change an appointment and order a repeat prescription. You can only use a GP's online services if you're a patient in that practice and have an account for their online services.

Appointments and ordering repeat prescriptions

You may find it more convenient to contact your GP practice online. You can still contact the practice in person or by telephone.

There are two services available online:

  • book or change a GP appointment
  • order a repeat prescription

Find out if your GP practice offers online services

Some GP practices don't offer any online services. To find out if your GP practice offers online services, go to:  

Alternatively, you can ask your GP practice. To find your GP’s contact details , go to :

Using your GP's online services

To use your doctor’s online services you must:

  • be registered with their GP practice
  • set up an online account with the practice

How to set up  your online account

To get an online account, you need to ask your GP practice for a registration letter. You  can do this in person or by telephone, but not online. They'll post you the letter explaining how to complete the registration process.

Order a repeat prescription online

Once you have an account for your GP practice's online services, you can order a repeat prescription.

To find out what online services your GP practice provides, go to:

Book or change a GP appointment online

Once you have an account for your GP practice's online services, you may book or change your appointment with the GP. 

To find out what online services your GP practice provides, go to:

Video about GP online services

Watch a video explaining how to get an account to use your GP's online services.

 

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