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  • Breadcrumb

    1. Home
    2. Benefits and money
    3. Benefits and financial support
    4. On a low income

    Extended payment of Housing Benefit/Rate Relief

    When you start a job, work more hours or earn more money, some of your benefits may stop. To help you pay rent and rates, you might get an extended payment of Housing Benefit, Rate Relief or both. This payment can last up to four weeks.

    Who is eligible

    You don't have to claim an Extended Payment of Housing Benefit/Rate Relief if you or your partner (and they remain your partner throughout the claim):

    • return to work full-time
    • work more hours
    • earn more money for at least five weeks 

    and stopped getting one of these benefits:

    • Jobseeker's Allowance, Income Support or income-related Employment and Support Allowance, or a combination of these benefits continuously for at least 26 weeks 
    • income related Employment and Support Allowance continuously for 26 weeks

    Extended payment for a tenant

    If you're a tenant, the Housing Executive will decide if you can get an Extended Payment of Housing Benefit/Rate Relief. They'll check how long you have been getting the benefits.

    Extended payment for a homeowner

    If you're a homeowner, Land & Property Services assesses if you're entitled to an extended payment of Housing Benefit/Rate Relief. They'll review how long you've been getting help to pay your rates.

    You should tell LPS about changes, such as starting work or increasing your hours.

    • Change of circumstances and suitable evidence

    How much you will get

    Normally you'll get the same amount of Housing Benefit/Rate Relief as you did before.

    • Housing Benefit/Rate Relief  

    How you'll get the payment

    Extended Payment is paid the same way as your Housing Benefit/Rate Relief.

    Extended Payment when you're working

    If you are going back to work and are a tenant, the Housing Executive will also decide if you can get in-work Housing Benefit/Rate Relief.

    • How starting a new job can affect your Housing Benefit

    How to appeal

    If you are refused Housing Benefit/Rate Relief, the Extended Payment or in-work Housing Benefit/Rate Relief, you can ask the Housing Executive (if you're a tenant) or Land & Property Services (if you're a homeowner) to look again at their decision.

    If you’re still unhappy with the outcome, you can appeal.

    • How to appeal against a benefits decision

    More useful links

    • Rate Rebate Scheme
    • Problems with your landlord - how the council can help
    • Contacting 08 and 03 numbers
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    On a low income

    • Accommodation service charges and Universal Credit
    • Benefits for higher education students
    • Christmas Bonus
    • Claim Social Fund Budgeting loan
    • Claiming Universal Credit if you're a student
    • Cold Weather Payment
    • Energy saving grants
    • Extended payment of Housing Benefit/Rate Relief
    • Help to save
    • Help with health costs
    • Housing Benefit and Rate Relief for tenants
    • Income Support
    • Income Support with dependant's allowance - two child limit
    • Mortgage Interest Run On
    • Rates Housing Benefit and Rate Relief
    • Repaying your mortgage interest on a low income
    • Support for Mortgage Interest
    • Universal Credit

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    For queries or advice about careers, contact the Careers Service.

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

    • Restrictions or regulations — contact the Department of Health
    • Travel advice (including self-isolation) — contact the Department of Health
    • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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