COVID-19 Community Helpline
If you need help to access food and medicines when you are self-isolating and are not able to rely on family, friends or neighbours who can help you, then get in touch with the COVID 19 Community Helpline. You will be connected with supports and services in your area, including help with accessing food and other services.
The helpline is local to Northern Ireland, and is managed by Advice NI.
- freephone number: 0808 802 0020
You can also get in touch by email, text message or webform:
Other help and support services
Make the Call
You can speak to an advisor to see if you are getting all the benefits and supports that you are entitled too.
You can contact AdviceNI, the independent advice network on 0800 915 4604 and speak to an adviser or visit the AdviceNI website.
You can visit NICVAs Community NI website and find out more about non-medical local services and support available in your area.
Energy debt advice
If you’re worried about paying your gas and electricity bills due to the impact of COVID-19, help is available. You can contact your energy supplier, find out about payment options, ask for help or get free confidential advice.