Coronavirus (COVID-19): guidance for organisations
There are many practical steps that you can take to minimise the risk of COVID-19 spreading. The guidance on this page should be used by organisations and businesses to help decision-making on how you can limit the spread of coronavirus.
Gatherings, events, entertainment, leisure and sporting activities
This advice applies to any setting where people gather for leisure, entertainment, cultural or sporting activities, including theatres, concert halls, nightclubs, conference and exhibition centres, museums, galleries, cinemas, libraries, amusement arcades, bowling alleys, indoor play areas and snooker and pool halls.
If you are organising or operating an indoor or outdoor gathering, you are strongly recommend to carry out a risk assessment to decide the maximum number of people that should be permitted entrance.
A risk assessment recommended to be completed for:
• outdoor gatherings involving more than 30 people
• indoor gatherings involving more than 15 people
You should take all reasonable measures to limit the risk of transmission of COVID-19.
You are also strongly recommended to encourage individuals to:
- wear a face covering in any indoor public space, including when entering and leaving a venue or gathering, and for its duration - staff, officials, spectators and audiences should be encouraged to wear a face covering at all times
- maintain social distancing where possible - certain measures can be put in place to support social distancing such as:
- controlled queueing arrangements and one-way systems to reduce the risk of congestion or contact
- clear signage to promote social distancing measures in place
- staggering arrival and departure times
- booking system to help with managing numbers, particularly for activities where demand will be high
- buy tickets in advance if possible and use cards and scanners rather than handling cash or paper tickets
Indoor spaces should be well-ventilated at all times.
You are recommended to ask for proof of COVID status for entry, depending on the type of setting.
Good hand hygiene, including hand sanitising is strongly recommended. Sanitisation stations should be made widely available and regularly filled, and frequently touched surfaces, such as door handles, cleaned regularly.
Further advice and guidance is available at:
- COVID-19 culture and heritage destinations venues guidance for a phased return
- Arts Council: Coronavirus (COVID-19) advice
- Return to sport
Hospitality and tourism
It is strongly recommended that a risk assessment be carried out to decide the maximum number of people that should be permitted entry to hospitality and tourism settings, including tourist accommodation providers who sell or provide food or drink (whether licensed or unlicensed) for consumption on the premises
It is strongly recommended that all hospitality and tourism settings take all reasonable measures to limit the risk of transmission of COVID-19.
You are also strongly recommended to:
- keep indoor spaces are well ventilated at all times
- encourage individuals to wear a face covering in any indoor public space and should only be removed if seated at a table in a restaurant, café or bar, or when eating, drinking or dancing
- keep social distancing where possible and put in place measures such as one-way systems and queuing arrangements to help avoid congestion
- ask for proof of COVID status for entry, depending on the type of setting
Retail and close contact services
It is strongly recommended that retail premises carry out a risk assessment and take all reasonable measures to limit the risk of transmission of the coronavirus.
Face coverings should be worn in retail premises, including any indoor area of a shopping centre, and when providing close contact services.
Retail businesses vary significantly in terms of size, layout and capacity, however consideration should be given to social distancing, one-way systems, screens, barriers and capacity management.
Good hand hygiene, including hand sanitising, is strongly recommended. The handles on trolleys/ baskets should be wiped before and after use. The use of a contactless payment card should be encouraged if possible.