Coronavirus (COVID-19): face coverings

Since 10 August the use of face coverings in certain indoor settings, such as shops or shopping centres, has been mandatory. You must also wear a face covering on public transport.  This has now been extended to include airports, banks and some government offices, as well as private buses and taxis.

The reason for using face coverings

Coronavirus (COVID-19) usually spreads by droplets from coughs, sneezes and speaking. These droplets can also be picked up from surfaces, if you touch a surface and then your face without washing your hands first.

This is why social distancing, regular hand hygiene, and covering coughs and sneezes is important in controlling the spread of the virus.

The best available scientific evidence is that, when used correctly, wearing a face covering may reduce the spread of coronavirus droplets in certain circumstances, helping to protect others.

Because face coverings are mainly intended to protect others, not the wearer, from coronavirus (COVID-19) they’re not a replacement for social distancing and regular hand washing.

It’s important to follow all the other government advice on coronavirus (COVID-19) including staying safe outside your home.

If you have recent onset of any of the most important symptoms of coronavirus (COVID-19):

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of smell or taste (anosmia)

You and your household must isolate at home. Wearing a face covering does not change this. You should arrange to have a test to see if you have COVID-19.

Face coverings in indoor public places

On 10 August, it became mandatory to wear a face covering in a relevant place.  A relevant place generally means a shop or shopping centre.

As well as ordinary day to day shopping for items such as clothes, food or electrical goods, a face covering is required in any other indoor place where goods or services are available to buy or rent. 

This includes, for example, a bookmakers, a food takeaway business or a dry cleaner.

Since 14 October, banks and other similar businesses, restaurants, cafes and pubs, and offices that deliver Government services, have also become relevant places and you must wear a face covering.

People who work in relevant places must also wear a face covering, unless they are separated from members of the public by a partition.  This includes, for example, someone stacking shelves in a supermarket or a waiter in a café.

It is not mandatory to wear a face covering in a business that is able to maintain social distancing by using a system of ticketing or appointments.  This might include, for example, a cinema or a solicitor.

You do not have to wear a face covering if you are seated in a restaurant, pub or café, though you must replace it if you have any reason to leave your seat, such as when entering or leaving the premises and when visiting the toilet.  

If you are a customer of a food takeaway business, or a shop that sells food or drink for immediate consumption, and it provides seating for its customers, you may remove your face covering while eating and drinking at those seats.

You do not have to wear a face covering in a gym or other place where the purpose of your attendance is aerobic exercise. 

If you are in any doubt about whether you are required to wear a face covering, you are advised to wear one.  Remember, maintaining social distancing depends not just on your behaviour, but also on the behaviour of other people in the shared space.

Face coverings on public transport, coaches, taxis and tour buses

All passengers and staff on public transport must wear a face covering:

  • on bus, coach and train services, including private buses and coaches, and taxis
  • in public transport stations and airports
  • in indoor areas of a ferry and outdoor areas where you can’t keep two metres social distance

Your driver should also wear a mask, unless he or she is behind a partition.

Although face coverings may not prevent you from becoming infected with the virus, they help prevent you from spreading the virus to others if you are unaware you are infected (some people don’t have any symptoms, especially early in the infection).

By wearing a face covering you are showing your support and consideration for other passengers and staff and playing your part to prevent transmission of the virus.

Learning to drive

If you are learning to drive, both you and your instructor must wear a face covering, unless they live in the same household as you.  You must wear a face covering when taking your driving test, as must your examiner.

Exemptions from wearing a face covering

You don’t have to wear a face covering in a public indoor place:

  • if you are under the age of 13
  • if you are a member of staff or employee of the shop, shopping centre or bank and are behind a partition, or if you are in an area not open to the public and can maintain a two metre social distance from your colleagues
  • If you have a reasonable excuse not to

In addition to this, you do not have to wear a face covering on public transport:

  • on school transport
  • if you are a member of staff and are behind a protective screen

An employee of a shop or shopping centre can tell you to wear a face covering, and can tell you to leave the shop or shopping centre if you refuse to wear one and do not have a reasonable excuse not to.

Some circumstances make it difficult for some people to wear face coverings.  In these circumstances people may have a 'reasonable excuse' not to wear a face covering.

These reasonable excuses include:

  • If you need to seek medical assistance or to provide care to someone who needs assistance, such as a vulnerable person or in an emergency
  • if you have a physical or mental illness or impairment, or a disability that means you cannot put on, wear or remove a face covering
  • if putting on, wearing or removing a face covering would cause you severe distress
  • if you are travelling with, or providing assistance to, someone who relies on lip reading to communicate
  • if you need to remove it to avoid harm or injury or the risk of harm or injury to yourself or others
  • if you need to eat, drink, or take medication
  • if you are asked to remove your face covering by a police officer or someone who may need to check your identity, for example, when buying alcohol, when you are at the bank, or in an airport or when boarding an aircraft.

There is no need to get a letter from a doctor or the government to show that you do not need to wear a face covering. 

If you have a condition (for example, a disease such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis) which means you cannot wear a face covering you only need to say, if asked, that you cannot wear a face covering because you are exempt.  

It is important that we all respect one another and remember that the reasons for not wearing a face covering may not always be visible.

If you do not wear a face covering and you are not under 13 or have a reasonable excuse for not wearing one, you are committing an offence and could be fined.

How to make a face covering

A face covering is a covering of any type which covers your nose and mouth.

You should use a reusable, cloth face covering if possible to help protect the environment. Emerging evidence suggests that the risk of transmission may be reduced by using thicker fabrics or multiple layers but it should still be breathable.

There is advice about how to make your own face covering available on the UK Government website.

How to wear a face covering

In line with the advice from the World Health Organisation, when you wear a face covering it is important that you:

  • do not get a false sense of security about the level of protection they may offer
  • continue to practice social distancing
  • wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser before putting a face covering on, and after removing it

A face covering should:

  • cover your nose and mouth while allowing you to breathe comfortably
  • fit comfortably but securely against the side of the face
  • be secured to the head with ties or ear loops
  • be made of a material that you find to be comfortable and breathable, such as cotton
  • ideally include at least two layers of fabric (the World Health Organisation recommends three depending on the fabric used)
  • unless disposable, it should be able to be washed with other items of laundry according to fabric washing instructions and dried without causing the face covering to be damaged

A vent is not recommended.  Masks with valves allow air breathed out to pass unfiltered into the environment, along with potential droplets, defeating the key purpose of protecting those around you.

When wearing a face covering

When wearing a face covering you should:

  • make sure the face covering covers your mouth, nose and chin without any gaps at the side
  • wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser before putting a face covering on
  • avoid wearing on your neck or forehead
  • avoid touching the part of the face covering in contact with your mouth and nose, as it could be contaminated with the virus
  • change the face covering if it becomes damp or if you’ve touched it
  • avoid taking it off and putting it back on a lot in quick succession (for example, when leaving and entering shops on a high street)

When removing a face covering

When removing a face covering you should:

  • wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser before removing
  • only handle the straps, ties or clips
  • do not give it to someone else to use
  • if single-use, dispose of it carefully in a residual waste bin and do not recycle
  • if reusable, wash it in line with manufacturer’s instructions at the highest temperature appropriate for the fabric after every use
  • wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser once removed

Face visors or face shields

Face visors or shields do not offer the same protection as a cloth face covering which which sits directly over the nose and the mouth.

If you wear a face shield or a visor you should also wear a cloth face covering.

The use of cloth face coverings is recommended, as they provide much better protection from the risk of infection from the COVID-19 virus.          

Maintaining and disposing of face coverings

Do not touch the front of the face covering, or the part of the face covering that has been in contact with your mouth and nose.

Once removed, store reusable face coverings in a plastic bag until you have an opportunity to wash them.

If the face covering is single use, dispose of it in a waste bin - do not put them in a recycling bin.

Make sure you clean any surfaces the face covering has touched using normal household cleaning products. If eating in a restaurant, for example, it is important that you do not place the face covering on the table.

Wash your face covering regularly and follow the washing instructions for the fabric. You can use your normal detergent. You can wash and dry it with other laundry.

You must throw away your face covering if it is damaged.

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