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  2. Health and wellbeing
  3. Illnesses and conditions
  4. Health conditions
  5. Cancer

Cancer - help and support

Most cancer patients feel they need some extra help at some stage of their illness and treatment. There are a network of services across Northern Ireland that are there to support you with whatever problems or issues you may be having.

Help available

You may need some information or advice about your cancer, or perhaps you have a practical question – for example about claiming benefits, arranging travel insurance or making decisions about your treatment options.

You might also want to find out about opportunities to meet people who know what you’re going through and can offer you support or friendship at this difficult time.

No matter what advice or support you need, there may well be a self-help or support group that’s right for you.

Friends, family and carers may need support too, because cancer affects not only the person who is ill, but also those around them.

Directory of services

The Cancer Survivorship website for Northern Ireland provides a directory of cancer services. The directory contains information about organisations, groups and services from both the statutory sector (for example - hospitals and nurses) and the voluntary sector (for example - charities and support groups).

You can search the directory according to your individual needs.

  • Cancer Survivorship

Helpline

If you need help, information or support, you can call the freephone Northern Ireland Cancer Helpline on:

  • 0800 783 3339

The line is open Monday to Friday from 9.00 am to 5.00 pm and you will speak directly to a cancer nurse who will provide you with suitable information.

Additional information and support

  • Carers Northern Ireland
  • Cruse Bereavement Care
  • Northern Ireland Cancer Network website
  • Action Cancer website
  • Marie Curie website
  • Cancer Focus Northern Ireland website
  • Macmillan Cancer Support website
  • Cancer Research UK website
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Cancer

  • Cancer - help and support

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

  • Restrictions or regulations — contact the Department of Health
  • Travel advice (including self-isolation) — contact the Department of Health
  • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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