Appointment system - how to visit PRONI

Details of the temporary appointment system which will be in operation when PRONI reopens to the public

Temporary appointment system

PRONI is making plans to welcome visitors back into the Reading Room on an appointment-only basis.  Visitors must book their appointment and order their documents in advance.  Further details about booking an appointment will be made available when PRONI’s opening date has been confirmed. 

When PRONI reopens, visitors will be able to consult documents in the PRONI Reading Room.  No visitors will be allowed to enter the PRONI building without an appointment.

A number of changes to PRONI services will be in place to ensure the health and safety of staff and the public.  These changes will be reviewed on a regular basis.

Access to the PRONI building will be limited to PRONI staff and visitors who have pre-booked an appointment.   If you have any questions about PRONI’s services or you wish to submit a query to the PRONI Enquiry Service you can contact us:

By email: proni@communities-ni.gov.uk

By post:
Public Record Office of Northern Ireland
2 Titanic Boulevard
Belfast
BT3 9HQ

Changes to PRONI services

PRONI will operate an advance booking system which will allow visitors to book a desk in the PRONI Reading Room to view documents which have been ordered in advance.  PRONI has taken measures to ensure the health and safety of staff and visitors.  These include:

  • A new booking system which will allow visitors to pre-book their visit and to confirm their document order in advance. 
  • Reducing our opening hours, which will be by appointment only, from 10.00am to 4.00pm Monday to Friday
  • Increased cleaning throughout the PRONI building
  • New procedures for the retrieval and return of documents, including a period of quarantine

 During your pre-booked visit you will be able to:

  • Use the lockers and toilets on the ground floor
  • View available records which you have pre-ordered
  • Use your own laptop or tablet with free WiFi available
  • Take photographs of appropriate records using your mobile phone, tablet or personal digital camera
  • Place copy orders, paying by contactless credit/debit card only
  • Use the seating areas on the ground floor to take a break from your research, or to consume food and drink which you have brought with you

 Safety measures for visitors:

  • New document retrieval and delivery processes will be in place to minimise physical contact and to allow for a period of quarantine before and after documents have been consulted
  • Signage to help with social distancing and to remind visitors to practice good hand hygiene
  • Enhanced cleaning processes throughout the day

 PRONI Services which will temporarily be unavailable:

  • Seeking advice from staff about searching for records
  • Ordering additional records during your visit
  • Using the self-service digital scanners and microfilm printers to copy records
  • There will be no access to facilities located in the Search Room
  • Making cash payments
  • The Heritage Café will be closed until further notice

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