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  3. Careers

Chat with a careers adviser

If you're looking for careers information, or need advice and guidance to help you make informed career choices, chat online with a professionally qualified careers adviser and get impartial advice about your career options.

Before you start

Careers webchat is available from 9.30 am to 4.30 pm.

Outside of these hours, or if all advisers are busy, you can ask questions online and a careers adviser will get back to you as quickly as possible (usually within two working days).

To find out how the Careers Service gathers and safeguards your personal information, see the Careers Service’s privacy notice.

You can start your webchat with an adviser at the link below:

 

Chat with a careers adviser in Northern Ireland

Additional information

When you begin a chat session a new browser window will open. At the end of your session, return to the website by clicking the 'exit' button.

You may notice slight time delays during the conversation while an adviser is finding out the right information for you.

When all advisers are busy, requests for webchat are kept in a queuing system. Don't open more than one window at a time. This will not shorten your wait as the web chat you opened first will be the first to be answered. Be patient during busy times.

Contact the Careers Service

For contact details to phone a careers adviser, speak to one in person or fill in an online form, see

  • Careers Service

Careers in England, Scotland and Wales

The Careers Service offers advice about careers in Northern Ireland. For information about courses or careers in other parts of the UK visit:

  • National Careers Service (England)
  • My world of work (Skills Development Scotland website)
  • Careers Wales website

More useful links

  • Contacting 08 and 03 numbers
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Careers

  • Career A-Z list
  • Career discovery (Xello for 11 to 19 year olds)
  • Career matching tools for adults
  • Chat with a careers adviser
  • CV builder
  • Plan your career
  • Preparing for a careers event

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

  • Restrictions or regulations — contact the Department of Health
  • Travel advice (including self-isolation) — contact the Department of Health
  • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

Related sites

  • gov.uk
  • nibusinessinfo.co.uk

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