Mental health emergency - if you're in crisis or despair
If your mental or emotional state quickly gets worse, or you’re in crisis or despair, it's important to get help fast. You’re not alone. Talk to someone you trust. Sharing a problem is sometimes the first step to recovery.
Help and support
Someone who’s having suicidal thoughts may not ask for help, but that doesn’t mean they don’t want help and support.
It can be hard to find the words to express what they are feeling.
If you're concerned about someone, you could:
Show you care
Show you care by saying something like:
- "I’m worried about you and I want to help"
Discuss suicide
Asking about suicide won’t put the idea in people’s heads. You could ask:
- "Do you feel like harming yourself?"
- "Do you feel like ending your life?"
Call for help
Call for help and encourage them to look for help. You could say:
- "You are not alone and there are people who can help you out of this situation"
- "I will stay with you until you get help"
Recognising potential warning signs
Suicide prevention begins with recognising warning signs that someone may be considering taking their own life.
The signs include:
- talking about death or suicide
- pre-occupation with death
- depression
- hopelessness
- alcohol and drug misuse
- low self-esteem
- bereavement
- relationship break-up
- changes in behaviour
- previous suicide attempts
- self-loathing or self-hatred
- sorting their affairs
- social isolation
- self-destructive behaviour
- sudden sense of calm or appearing very upbeat following depression
Don't avoid talking about suicide.
Talking about suicide in an open, non-judgmental, sensitive, discreet and practical way can allow someone in crisis to know they aren't alone and help is available.
Your care plan
If you have a care plan, there are names and numbers to contact in an emergency.
If you were, or are being treated for a mental illness, you should have a care plan.
Where to go for help
If you don't have a care plan, or can't find it, you could:
- make an emergency appointment with your doctor, or GP out of hours service
- call your mental health worker if you have one
- go to the accident and emergency department at your local hospital
Mental health crisis team
All trust areas have a mental health crisis team with:
- psychiatric nurses
- social workers
- support workers
They:
- carry out mental health assessments
- offer support and short-term help until another team is available, or the help is no longer needed
You can ask your GP or the GP out of hours service about the mental health crisis team for your area.
If you're caring for someone
If you're caring for someone, there are support services that can help.
If they're in immediate danger, telephone the police on 999.
If you need someone to talk to
If you want to talk about how you feel or how you deal with someone else's behaviour, you can speak to a friend, family member or your GP.
Lifeline freephone helpline
If you're at risk of self-harm or feeling anxious, phone Lifeline.
Lifeline is a crisis response helpline available to everyone in Northern Ireland.
It is confidential, free and open 24 hours every day.
If you're concerned about a friend or family member, you can also call Lifeline for advice.
- telephone: 0808 808 8000
- website: Lifeline
Counsellors answer all telephone calls. They listen, help and support you in confidence. They don't judge you.
Lifeline can help with:
- self-harm
- depression
- anxiety
- suicide
- trauma
- sexual violence and abuse
Lifeline can arrange an appointment for face-to-face counselling or other therapies in your area within seven days.
They can put you in touch with follow-up services so you get the best possible response.
Lifeline also gives support and guidance to:
- families
- carers
- concerned friends
- professionals
- teachers
- youth workers
- clergy and communities
The Samaritans
The Samaritans offer a 24-hour telephone helpline:
- telephone: 028 9066 4422 (local call charges apply)
- national telephone:116 123 (this number is free to call)
- textphone: 08457 90 91 92
You can also contact them by email or post.
Childline
If you're under 19, you can contact Childline:
- telephone: 0800 1111
- Childline
- Young minds
More useful links
- Belfast Health and Social Care Trust services
- Mental health services (Northern Health and Social Care Trust website)
- Directory of Service (South Eastern Health and Social Care Trust website)
- Directory of Service (Southern Health and Social Care Trust website)
- Directory of Service (Western Health and Social Care Trust website)