nidirect account support
Your nidirect account is required to access certain online government services. If you have difficulty registering for or signing in to an nidirect account, contact account support using the details below.
Phone If you are registering an account for COVID Certificate Scheme (Monday to Sunday, 8.00 am to 8.00 pm) 0300 200 7814
Phone If you are registering to use any other nidirect service: 0300 200 7868 (Monday to Friday, 9:00am to 5:00pm) 0300 200 7868
Website Identity Assurance on nidirect