General Register Office for Northern Ireland

The General Register Office for Northern Ireland (GRONI) is located within the Northern Ireland Statistics and Research Agency and is responsible for:

the administration of marriage and civil partnership law
the registration of births, deaths, marriages, civil partnerships and adoptions
the maintenance of registration records
the production of birth, deaths, marriage, civil partnership and adoption certificates when you ask

NISRA, Colby House
Stranmillis Court
Belfast
BT9 5RR
United Kingdom

Phone 0300 200 7890

If calling from outside the UK +44 300 200 7890

Email gro_nisra@finance-ni.gov.uk

Website Ordering life event certificates

Opening hours

Monday to Friday from 9.30 am to 4.00 pm (excluding public, bank and all Northern Ireland government holidays).

Contacting 08 and 03 numbers

The 8A and 8D Translink Metro buses run regularly from Belfast city centre, Donegall Square East and Great Victoria Street to the Stranmillis area. You should get off the bus at Stranmillis Mews opposite Riddel Hall, and it is a short walk to Colby House.
Metro timetables are available on the Translink website .

For those coming by rail, Colby House is a 15-minute walk from the City Hospital or Botanic stations. Rail timetables are also available on the Translink website .

If you are coming by car, there are several spaces allocated for GRONI customers.
Access to the car park is via the barrier controlled access next to the piazza. Visitors can contact the reception staff within Colby House by pressing the call button on the barrier post. Reception staff can then raise the barrier boom remotely.

Access for visitors with a disability

Designated accessible parking bays are provided in the visitors' car park for visitors with a disability. The office is wheelchair-friendly, with no steps, a low-level counter with knee recess, and an accessible toilet. There is also an induction loop system for those with hearing difficulties.

If you would like to enquire about accessibility, make a specific request or provide feedback on your experience, contact GRONI using the details above.

Location

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

Restrictions or regulations — contact the Department of Health
Travel advice (including self-isolation) — contact the Department of Health
Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about the High Street Spend Local Scheme, email HSSS.mail@economy-ni.gov.uk.

For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing
contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly. We don't have access to information about you.

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General Register Office for Northern Ireland

Opening hours

Access for visitors with a disability

Location

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What to do next

Carer's Allowance

Discretionary support / Short-term benefit advance

Disability Living Allowance

Employment and Support Allowance

Jobseeker’s Allowance

Personal Independence Payment